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Skills

  • Anti-Fraud Techniques
  • Employee training and development
  • Inventory control systems
  • OSHA compliance enforcement
  • Loss prevention expertise
  • Investigation Coordination with Law Enforcement
  • Cross-departmental communication
  • Operational improvement
  • Method equipment
  • Cross-functional team collaboration

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Followed strict security and safety procedures to protect the company from financial losses resulting from theft or careless mismanagement.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Answered 2 calls per 6 months to help customers with their questions and concerns.
  • Addressed inconsistencies with immediate corrective measures.
  • Apprehended internal theft suspects.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved zero safety violations for 2024.
  • Architected a training program that elevated employee understanding of high-theft items, directly reducing shrinkage in Microsoft Excel by 49%.
  • Collaborated with cross-functional teams.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Comprehensive loss prevention experience for 11 sq. Ft.
  • Achieved a success rate of prosecuting all cases.
  • Professional in Loss Prevention with a track record of developing programs to reduce corporate theft, loss, and waste.
  • Analytical professional with expertise in fraud detection.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Achieved zero safety violations for 2022.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • Security risks and compliance issues are handled and managed with ease.
  • Working knowledge of security systems and databases is required.

Accomplishments

  • Analyzed inventory data to uncover and correct discrepancies worth $5, achieving a record-low shrink percentage of 58%.
  • Generated $10 in recovered assets via effective investigation of coordinated external theft groups across multi-store operations.
  • Collaborated with team of 16 in the development of initiative.
  • Achieved 15% compliance with corporate audits, resulting in 10-figure savings from proactively addressing potential inventory discrepancies.
  • Investigated over 2 theft cases, recovering company assets valued over $14, while ensuring lawful adherence to all investigation protocols.
  • Increased team efficiency by 20% through restructuring workflows focused on compliance audits and theft-prevention protocols.
  • Introduced storewide hazard analysis action plans that reduced workplace injuries by 64%, shrinking related liability costs.
  • Implemented advanced loss prevention strategies using Microsoft Excel, contributing to a 52% reduction in annual theft incidents.
  • Monitored and optimized digital surveillance feeds, helping curb internal and external theft by 22% within 11 months of deployment.
  • Designed and delivered a training program to 14 employees, increasing their awareness of theft prevention techniques and reducing incident rates by 29%.

Affiliations

  • National Association for Shoplifting Prevention (NASP)
  • Retail Asset Protection Association (RAPA)
  • Asset Protection Managers Professional Network (APMP)
  • Society for Human Resource Management (SHRM) – Crisis Management Focus Group
  • Project Management Institute
  • Society of Women Engineers
  • International Organization for Standardization (ISO) – Member in ISO 31000 Risk Management
  • Association for Computing Machinery
  • American Society for Safety Professionals (ASSP)
  • American National Standards Institute (ANSI) – Safety Standards Compliance

Certifications

  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Certified Security Project Manager (CSPM)
  • Retail Asset Protection Certification (RAPC)
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • CompTIA Network+

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