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Skills

  • Problem analysis and resolution
  • External Theft Investigation
  • Operational risk mitigation
  • Business operations
  • Regulatory compliance
  • Internal theft investigation
  • Method equipment
  • Asset Recovery Operations
  • Organization
  • Fraudulent activities investigations

Work Experiences

  • Architected a training program that elevated employee understanding of high-theft items, directly reducing shrinkage in Microsoft Excel by 49%.
  • Was in charge of overseeing inbound and outbound shipments through inventories and audits, as well as adhering to system shipment procedures.
  • Achieved a 18% improvement in operational accuracy.
  • Collaborated with district leadership to adjust policies.
  • Conducted thorough cash audits and investigations into deposits.
  • Achieved a 19% prosecution rate.
  • Collaborated with regional task force.
  • Achieved zero safety violations for 2024.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with district leadership to adjust policies that proactively reduced workplace hazards, lowering liability claims by $17 annually.

Summaries

  • With 3 years of hiring and development experience, I am driven and dedicated.
  • Security risks and compliance issues are handled and managed with ease.
  • Strengths in client relations and quality assurance backed up by Retail training.
  • As a Market Asset Protection Manager in the Chicago area, Accurate Loss Prevention Manager looking to expand skills and take on new responsibilities.
  • Costs were consistently reduced while profits were increased.
  • Used my investigative and communication skills to obtain information and evidence.
  • Achieved a success rate of prosecuting all cases.
  • Accomplished Market Asset Protection Manager with comprehensive experience developing multi-tiered security protocols, increasing operational accuracy by 17% through optimized audit processes and inventory control.
  • Achieved Excellence Award recognition for mentoring 13 new asset protection staff, driving loss prevention efforts that contributed to a 29% reduction in company-wide theft losses.
  • Collaborative loss prevention expert, trained to work seamlessly with store management on strategies that increased employee engagement by 48% in safety and theft prevention initiatives.

Accomplishments

  • Spearheaded policies to safeguard $11 in inventory by proactively identifying fraud and pilferage schemes within metric.
  • Created a theft-response strategy that reduced average external theft recovery time by 29% and raised recovery rates by $2.
  • Introduced and scaled mobile theft deterrent technologies that led to an immediate 55% decrease in potential loss in at-risk departments.
  • Led district-wide implementation of video surveillance upgrades, reducing incidents of theft in high-risk zones by 38%.
  • Overhauled audit procedures for weekly inventory checks, generating a 85% improvement in system accuracy and reduced reconciliation time by 10%.
  • Played a key role in executing a shrink control plan that kept product shrinkage under the benchmark of 43% for 2 consecutive quarters.
  • Reduced company-wide physical inventory loss by 56% through the adoption of advanced inventory accountability measures.
  • Analyzed inventory data to uncover and correct discrepancies worth $5, achieving a record-low shrink percentage of 58%.
  • Collaborated with cross-functional teams to reduce store shrinkage by 40% over 9 months, achieving national compliance targets.
  • Facilitated specialized loss prevention workshops that directly contributed to a 75% improvement in staff reporting of suspicious activity.

Affiliations

  • Jaycees
  • Society of Women Engineers
  • National Retail Federation (NRF) – Loss Prevention Community
  • Security Management International (SMI)
  • Occupational Safety and Health Administration (OSHA) Certified Safety Manager Lean
  • Retail Industry Leaders Association (RILA) - Security & Compliance Taskforce
  • Asset Protection Managers Professional Network (APMP)
  • International Association of Interviewers (IAI) – Wicklander-Zulawski Certified Interviewer PMP
  • American Society for Industrial Security (ASIS) International
  • Freemason

Certifications

  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Fraud Prevention Specialist (CFPS)
  • Certified Security Consultant (CSC)
  • CompTIA Network+
  • Physical Security Professional (PSP)
  • ServSafe
  • Certified Insider Threat Program Manager (CITPM)
  • Certified Fraud Examiner (CFE)
  • Security Awareness and Threat Detection Certification Cedar Works

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