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Skills

  • Conflict resolution techniques
  • Co-occurring disorders treatment
  • Stress management techniques
  • Cultural competency in counseling
  • Framework equipment
  • Collaborative care with probation officers
  • MS Office
  • Clinical supervision of junior staff
  • Conflict mediation skills
  • Developing personalized treatment plans

Work Experiences

  • Contributed to improved data accuracy.
  • Assessed clients with complex addiction cases.
  • Boosted overall client retention by 62% by establishing reward-based participation tracking in counseling sessions.
  • Achieved a 58% success rate.
  • Oversaw intakes and assessments that were family-centered, strengths-based, culturally competent, and individualized.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assessed, diagnosed, and treated clients suffering from complex addiction cases, successfully managing a caseload of 11.
  • Answered 12 calls per the past year to help customers with their questions and concerns.
  • Transported ServiceNow to 6 months customer locations.
  • Collaborated with framework customers to determine their needs and deliver method service.

Summaries

  • Achieved 53% improved treatment outcomes.
  • Achieved a 41% drop in relapse rates.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at facilitating group therapy sessions.
  • Achieved 67% improvement in treatment engagement.
  • Drug and Alcohol Counselor with method certification and a desire to assist framework patients is qualified.
  • Adept at crisis intervention.
  • Award-winning clinician with a passion for helping clients in recovery; recognized for improving patient attendance by 71% and reducing missed appointments through engagement strategies.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Addressed both mental and substance-related health concerns.

Accomplishments

  • Created and led recovery support groups that resulted in 28% improvement in group members' continued sobriety.
  • Collaborated with multidisciplinary teams to create individualized treatment plans, resulting in 45% improvement in recovery rates.
  • Managed crisis calls and interventions, responding to 6 emergent situations, with a 26% success rate in preventing further escalation.
  • Developed outreach programs for underserved populations, boosting enrollment in recovery programs by 46% in 2023.
  • Collaborated with team of 15 in the development of program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented trauma-informed care techniques that improved client engagement and treatment commitment by 34%.
  • Analyzed client progress data and adjusted treatment plans in real-time, resulting in continuous improvements in sobriety success by 66%.
  • Worked closely with community organizations to advocate for clients' access to housing, resulting in 68% improvement in client living stability.
  • Served as lead clinician for 18 court-ordered drug and alcohol counseling sessions, with 80% of clients successfully completing the program.

Affiliations

  • Therapeutic Communities Association
  • Association for Addiction Professionals
  • National Board for Certified Counselors (NBCC)
  • International Coalition for Drug Awareness
  • Association for Computing Machinery
  • Accreditation Council for Graduate Medical Education (ACGME)
  • National Certification Commission for Addiction Professionals (NCC AP)
  • International Alliance of Holistic Therapists (IAHT)
  • Project Management Institute
  • Rotary International

Certifications

  • Certified Public Accountant (CPA)
  • Certified Family Recovery Specialist (CFRS)
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Certified Recovery Support Specialist (CRSS)
  • Certified Counselor Supervisor (CCS)
  • Certified Sex Offender Treatment Specialist (CSOTS)
  • Certified Prevention Specialist (CPS)
  • Motivational Interviewing Certification
  • National Certified Addiction Counselor, Level I (NCAC-I)

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