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Skills

  • Quality assurance (QA) process improvement
  • Operating in test-driven development (TDD) environments
  • Organization
  • Early defect detection
  • End-to-End Testing
  • Manual testing proficiency
  • Regulatory compliance
  • Team management
  • Creating automated test suites
  • Supervision

Work Experiences

  • Built test cases to prevent future occurrences.
  • Conducted over 4 end-to-end manual tests across different environments to ensure quality and consistency across all platforms and devices.
  • Assessed and documented risk areas.
  • Advanced regression test suites.
  • Planned and created test plans for method projects that used procedure and process technologies.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Affected over 17 active users.
  • Advanced regression test suites through the adoption of automation in Jira, resulting in a 58% faster turnaround for release cycles.
  • Conducted rigorous stress and load tests.
  • Collaborated with developers and stakeholders.

Summaries

  • 15 years of experience in test automation and regression testing.
  • Clear understanding of risk assessment and process improvement as well as risk assessment training.
  • Analytical Software Quality Analyst specializing in API testing.
  • Strong manual and automation testing experience.
  • Certified Software Quality Analyst with a comprehensive background in regression and cross-browser testing, ensuring product consistency across all modern interfaces. Specialized in performance optimization, leading to a 28% decrease in server load times.
  • Collaborated with cross-functional teams for optimal product reliability.
  • Adaptable Software Quality Analyst.
  • Software Quality Analyst is a multi-talented Software Quality Analyst who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Quality expert with a track record of identifying common and complex software issues by reviewing features and assessing functionality.

Accomplishments

  • Instigated data-driven decision-making practices within the QA team, leading to more efficient resource allocation and decreasing test cycle time by 73%.
  • Conducted root cause analyses post-deployment that identified 76% of production issues were related to overlooked edge cases.
  • Facilitated cross-functional coordination between QA, DevOps, and Development teams, leading to a 60% reduction in overall deployment times through enhanced automation.
  • Worked with developers to implement unit testing for Salesforce, increasing code coverage to 63%, resulting in fewer production issues.
  • Developed and implemented automated scripts in Jira for mobile app testing, ensuring cross-platform compatibility and reducing open defect rate by 72%.
  • Mentored a team of 7 QA engineers, facilitating skill development that accelerated their contribution to the quality process.
  • Authored detailed test plans for ServiceNow that reduced test execution time by 26%, facilitating faster feedback loops to the development team.
  • Performed rigorous usability testing for Asana, driving a 42% increase in user satisfaction and reducing the number of user-experience-related defects by 61%.
  • Designed smoke tests for new features, reducing the manual regression testing workload by 42% and speeding up time-to-market.
  • Performed risk-based testing, reducing test effort for non-critical features by 47%, while maintaining high confidence in the feature set stability.

Affiliations

  • Project Management Institute (PMI) - Agile Certified Practitioner Program
  • European Software Testing Qualifications Board (ESTQB)
  • Pragmatic Software Testing Association
  • TechWell IT Community
  • ACM Special Interest Group on Software Engineering (SIGSOFT)
  • Rotary International
  • Python Software Foundation (PSF)
  • International Council of Nurses
  • Toastmasters
  • Association for Computing Machinery

Certifications

  • CompTIA Network+
  • Introduction to Blockchain and Distributed Ledgers 2016 - edX
  • Certified API Testing Professional
  • Professional Scrum with Kanban (PSK) Certification
  • Certified Jenkins Professional for Continuous Integration
  • Certified Tester Foundation Level (CTFL) by ISTQB
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • ISTQB Agile Extension Certification
  • Docker Certified Associate (DCA)

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