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Skills

  • Database Testing
  • Team building
  • Communications
  • Operational improvement
  • Vericode experience
  • Bug triage facilitation
  • Operating in test-driven development (TDD) environments
  • Supervision
  • Test case documentation
  • Documentation skills

Work Experiences

  • Conducted usability testing for Salesforce.
  • Achieved this reduction over 2015.
  • Worked with Tableau to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Achieved 56% faster releases.
  • Built test cases to prevent future occurrences.
  • Conducted rigorous stress and load tests.
  • Conducted usability testing for SAP, resulting in actionable improvements to user interface and a 21% increase in user satisfaction.
  • Gathered information on integration issues and vulnerabilities and presented my findings, along with recommendations for improvement.
  • Adopted automation in Workday.
  • Automated test scripts for Adobe Creative Suite.

Summaries

  • Boosted velocity by 35%.
  • Complete knowledge of the SDLC.
  • Certified Software Quality Analyst with a comprehensive background in regression and cross-browser testing, ensuring product consistency across all modern interfaces. Specialized in performance optimization, leading to a 28% decrease in server load times.
  • Software Quality Analyst is a multi-talented Software Quality Analyst who is consistently rewarded for planning and operational improvements.
  • Accurately reported critical bugs to stakeholders.
  • Analytical Software Quality Analyst specializing in API testing.
  • Desire to apply skills to a new role at Brightline with room for advancement.
  • Adept at leading defect resolution efforts before product launch.
  • Clear understanding of risk assessment and process improvement as well as risk assessment training.
  • Strengths in performance reporting and project management backed up by Computers Software training.

Accomplishments

  • Instigated data-driven decision-making practices within the QA team, leading to more efficient resource allocation and decreasing test cycle time by 73%.
  • Conducted root cause analyses post-deployment that identified 76% of production issues were related to overlooked edge cases.
  • Contributed to Agile processes, attending daily stand-ups, backlog grooming, and sprint reviews, achieving a sprint velocity increase of 32% over 6 months.
  • Drafted detailed defect reports with clear reproduction steps and severity rankings, improving defect triage efficiencies by 43%.
  • Resolved product issue through consumer testing.
  • Implemented automated smoke tests within CI/CD pipelines, significantly reducing the time spent on manual verification post-deployment by 47%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Seamlessly integrated Continuous Delivery (CD) methodologies, elevating deployment frequency by 74% and reducing release rollback incidents by 22%.
  • Designed end-to-end test scenarios across Salesforce applications, leading to 64% fewer bugs from integration issues between services.
  • Facilitated cross-team bug triage, increasing defect closure rates by 32% within one year through effective prioritization and resource allocation.

Affiliations

  • American Marketing Association
  • Certified Ethical Hacker (CEH) Association
  • Association for Computing Machinery
  • Association of Information Technology Professionals (AITP)
  • TestBash Participant - Active role in Software Testing Conferences
  • Society for Technical Communication (STC)
  • Cloud Computing Association (CCA)
  • Silicon Valley Software Quality Association
  • Society of Women Engineers
  • Freemason

Certifications

  • Kubernetes Certified Application Developer (CKAD)
  • Google Certified Professional Cloud Architect
  • Performance Testing using JMeter 2020, Lakeside Partners
  • Certified Agile Tester (CAT)
  • Advanced SQL for Data Analytics & BI Certification - Lakeside Partners
  • CompTIA Security+
  • Cloud DevOps Engineering Professional Certificate Lakeside Partners
  • Docker Certified Associate (DCA)
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)

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