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Skills

  • Central and pod control
  • Contraband detection and prevention
  • Suicide Prevention training
  • Team management
  • Customer service
  • Safety and security
  • Correctional rehabilitation facilitation
  • Documentation accuracy
  • Coordination with law enforcement agencies
  • Criminal law enforcement

Work Experiences

  • Achieved results in the past year.
  • Achieved timely resolution.
  • Was in charge of directing and supervising juvenile movement during various activities both on and off campus.
  • Answered 10 calls per one year to help customers with their questions and concerns.
  • Looked for contraband in the building and grounds, as well as the living quarters and work areas.
  • Assisted shift commanders in executing facility lockdown procedures.
  • Achieved resolution within 6 months.
  • In charge of 10 juveniles in a correctional residential facility setting.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved 32% compliance rate.

Summaries

  • Compassionate and results-driven, focused on creating a conducive environment for inmate reform while upholding institutional policies with integrity.
  • Costs were consistently reduced while profits were increased.
  • Corrections Officer Trainee with 8 years of successful data analysis and risk assessment experience.
  • Achieved 37% accuracy over the past year.
  • Adept at managing high-risk situations.
  • Adept at managing volatile situations.
  • Achieved a notable 30% reduction in facility violations.
  • Conducted thorough contraband searches.
  • Compassionate and results-driven.
  • Committed to enhancing facility operations through collaboration and innovation, fostering a safer and more rehabilitative environment for inmates.

Accomplishments

  • Conducted wellness checks for 18 inmates over multiple shifts, resulting in early intervention for 17 medical emergencies.
  • Completed advanced training in inmate interaction strategies, applying principles of active communication during daily operations.
  • Collaborated with team of 18 in the development of program.
  • Trained in contraband detection using SAP, successfully preventing the smuggling of illicit materials 2 times.
  • Documented and resolved metric which led to procedure.
  • Contributed to team success by participating in emergency response drills focused on inmate escape scenarios.
  • Improved cell inspections through detailed surveillance, uncovering and neutralizing hidden contraband materials in Raleigh.
  • Coordinated inmate transportation logistics, improving efficiency by 42% while adhering to high-risk security protocols.
  • Mentored 11 corrections officer trainees on crisis management and de-escalation techniques, significantly increasing team readiness.
  • Decreased inmate injury rates by conducting frequent patrols and ensuring proper inmate compliance with health protocols.

Affiliations

  • Law Enforcement Action Partnership (LEAP)
  • American Medical Informatics Association
  • National Organization of Hispanics in Criminal Justice (NOHCJ)
  • Association for Supply Chain Management (APICS)
  • Correctional Health Care Leadership Institute (CHCLI)
  • American Marketing Association
  • Project Management Institute
  • Freemason
  • National Council on Crime and Delinquency (NCCD)
  • Toastmasters

Certifications

  • Ethics in Corrections and Law Enforcement Certificate
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Basic Supervisory Certification in a Correctional Setting
  • American Heart Association Basic Life Support (BLS) Certification
  • Security Threat Groups (STG) Management Certification
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Certified Correctional Health Professional (CCHP) by National Commission on Correctional Health Care (NCCHC)
  • Basic Law Enforcement Training (BLET) Certification

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