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Skills

  • De-escalation techniques
  • File and records management
  • Team management
  • Organization
  • Crisis intervention training
  • Facilitating vocational and educational programs
  • Operational improvement
  • Regulatory compliance
  • Conflict resolution skills
  • Safety and security

Work Experiences

  • Achieved timely resolution.
  • Awarded in 2023.
  • Achieved results in the past year.
  • Collaborated with external law enforcement agencies during transport and extradition of high-risk inmates, ensuring compliance with PMP standards.
  • Achieved results over several months.
  • Cleaned prisoner holding areas to prevent the spread of disease or infection.
  • Collaborated with external law enforcement agencies.
  • Looked for industry trends on social media and through online sources.
  • Made rounds and conducted head counts and roll calls at predetermined intervals.
  • Assisted shift commanders in executing facility lockdown procedures, securing all areas within 18 months.

Summaries

  • Inmate restraints and searches are something I've done a lot of.
  • Conducted thorough inspections.
  • Adhered to OSHA standards.
  • Committed to enhancing facility operations through collaboration and innovation, fostering a safer and more rehabilitative environment for inmates.
  • Adept at managing high-risk situations.
  • Compassionate and results-driven.
  • Collaborated with law enforcement in the transport of high-risk inmates while adhering to Scrum Master standards for safe extradition.
  • Achieved 37% accuracy over the past year.
  • Costs were consistently reduced while profits were increased.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Executed high-level surveillance over 18 acres of prison grounds, maintaining clear communication with the control center.
  • Maintained a safe and orderly environment during mass transports of 9 inmates, following all state and institutional guidelines.
  • Improved cell inspections through detailed surveillance, uncovering and neutralizing hidden contraband materials in Raleigh.
  • Reported threats and suspicious inmate behavior through specialized reporting systems, contributing to improved facility-wide safety.
  • Identified and confiscated contraband items worth $24,000, effectively minimizing security risks.
  • Documented and resolved metric which led to procedure.
  • Provided timely first aid and CPR to a fellow officer, preventing further escalation during a critical incident.
  • Utilized Salesforce to document daily inmate behavioral logs, improving data accuracy for customer success.
  • Collaborated with healthcare providers to ensure 6 inmates adhered to health and hygiene standards, reducing widespread contagions.
  • Conducted wellness checks for 18 inmates over multiple shifts, resulting in early intervention for 17 medical emergencies.

Affiliations

  • National Association of Social Workers
  • Toastmasters
  • Association of Women Executives in Corrections (AWEC)
  • Association for Computing Machinery
  • National Organization of Hispanics in Criminal Justice (NOHCJ)
  • Law Enforcement Action Partnership (LEAP)
  • Project Management Institute
  • National Commission on Correctional Health Care (NCCHC)
  • American Probation and Parole Association (APPA)
  • National Criminal Justice Training Center (NCJTC) - Participated in 2018

Certifications

  • Basic Correctional Officer Training (BCOT) Atlanta
  • Certified Business Analysis Professional (CBAP)
  • CPR and First Aid Certification - Brightline
  • Certified Public Accountant (CPA)
  • Corrections Behavioral Health Specialist Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Prison Rape Elimination Act (PREA) Certification
  • Law Enforcement Coordination Credential 2023 by Cedar Works
  • CompTIA A+ Technician

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