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Skills

  • Implementation of evidence-based practices
  • Cultural competence in early intervention
  • Data tracking system implementation
  • Advocating for families with special needs children
  • Family engagement strategies
  • Funding proposal writing and grant management
  • Child Development Milestones Tracking
  • Conflict resolution between service providers and families
  • Individual and family counseling
  • File management

Work Experiences

  • Advocated for children with developmental delays.
  • Championed individualized family service planning, resulting in a more personalized approach that boosted developmental progress by 58% over several months.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Advocated for children with developmental delays at Raleigh, securing additional support services crucial for their success.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Adjusted intervention plans regularly.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated with 2 local healthcare providers to develop a referral system that improved service access by 69%.

Summaries

  • Achieved a 30% improvement in developmental outcomes.
  • Within Miscellaneous, senior Early Intervention Coordinator and outstanding performer in workflow optimization and data analysis.
  • Community-focused Early Intervention Coordinator.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved 40% satisfaction from surveyed families.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Clear understanding of risk assessment and stakeholder engagement as well as cross-functional collaboration training.
  • Achieved a 75% reduction in caseload turnover by developing comprehensive staff training programs and effective resource management strategies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborated with families, service providers, and community organizations.

Accomplishments

  • Collaborated with team of 18 in the development of initiative.
  • Monitored case files to ensure all documentation met state and federal early intervention standards, achieving a 4-year record of zero compliance issues.
  • Negotiated with local healthcare providers to ensure that developmental screenings were accessible to at-risk populations within Portland, boosting screening rates by 80%.
  • Implemented and led multidisciplinary case conferences involving up to 9 professionals, improving service determinations for complex needs children.
  • Documented and resolved system which led to program.
  • Improved developmental evaluation turnaround times by implementing process efficiencies, decreasing referral wait times from 2 days to 16 days.
  • Launched a parent training series, facilitating up to 4 workshops a year with a 63% increase in parent satisfaction and engagement.
  • Co-authored an early intervention guide with customer success, helping 9 team members stay current with regulatory changes and best practices.
  • Identified service gaps in early intervention programs for special needs children in Seattle, spearheading changes that reduced processing time by 72%.
  • Resolved product issue through consumer testing.

Affiliations

  • Council of Administrators of Special Education (CASE)
  • Association of Information Technology Professionals
  • National Association of School Psychologists (NASP)
  • American Marketing Association
  • Society of Women Engineers
  • American Speech-Language-Hearing Association (ASHA)
  • Institute for Family-Centered Care (IFCC)
  • Association of People Supporting EmploymentFirst (APSE)
  • Society for Developmental and Behavioral Pediatrics (SDBP)
  • National Infant & Toddler Credentialing Association (NITCA)

Certifications

  • National Early Childhood Program Accreditation (NECPA)
  • Certified Family Life Educator (CFLE)
  • Family Engagement Specialist Certification
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • American Speech-Language-Hearing Association (ASHA) Certificate of Clinical Competence
  • CompTIA Network+

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