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Skills

  • Biosimilar Conversion Programs
  • Interdisciplinary team collaboration
  • Intravenous (IV) Infusion Therapy Management
  • Quality review processes
  • Patient Care Auditing and Improvement
  • Quality assurance and control
  • Immunocompromised Patient Management
  • Insurance Reimbursement Navigation
  • Patient satisfaction improvement initiatives
  • Pharmacy operations management

Work Experiences

  • New system and process guidelines were implemented, reducing administrative errors from 16% to 9%.
  • Coordinated the safe and efficient recall of HubSpot infusion products, mitigating potential risks for 8 affected patients.
  • Achieved a 42% reduction in equipment-related errors.
  • Assisted 9 patients.
  • Double-checked that the bottles were properly labeled before giving medication to patients.
  • Vaccinated patients to protect them from diseases such as influenza, pneumonia, and others.
  • Assessed patient eligibility for financial aid programs, securing over $4 in assistance for 8 patients.
  • Contributed to a research study on infusion therapies for process.
  • Collaborated with the multidisciplinary team to ensure medication protocols were followed, reducing hospital readmissions by 18%.
  • Aligned resource allocation with organizational goals.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 44% improvement in therapeutic outcomes.
  • Accomplished Home Infusion Pharmacist with a proven ability to review therapeutic outcomes in collaboration with physicians, ensuring optimal patient results. Expertise in inventory auditing, achieving 47% improvement in accuracy.
  • Excellent communication skills, as well as a strong desire to educate patients about medication therapies.
  • Achieved successful pharmacy budgeting.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Adept at ensuring compliance with state and federal regulations.
  • Lean and OSHA certified.
  • Achieved 78% improvement in accuracy.
  • Efficient Home Infusion Pharmacist recognized for performing all pharmacist duties in a 24-hour store with an average of 10 prescriptions per day.

Accomplishments

  • Established a cross-functional collaboration with physicians and nurses, improving coordination of complex home infusion therapies for 12 high-risk patients.
  • Streamlined supply chain logistics by optimizing vendor selection, reducing procurement costs by $7 annually.
  • Ensured ongoing compliance with all state and federal pharmacy regulations, achieving CPA in 2019.
  • Optimized insurance billing processes for home infusion, increasing reimbursement rates by 27% and reducing claim rejection by 35%.
  • Resolved product issue through consumer testing.
  • Coordinated with insurance providers to reduce patient out-of-pocket costs, securing $14 in funding for underprivileged patients in 2016.
  • Developed home infusion protocols that reduced medication administration errors by 63%.
  • Led a multidisciplinary case review team that decreased medication-related adverse events in home infusion treatments by 22%.
  • Conducted 18 pre-infusion counseling sessions for patients, leading to a more customized care and better clinical outcomes.
  • Spearheaded a patient advocacy program that addressed infusion-related concerns, contributing to a 72% improvement in overall patient experience scores.

Affiliations

  • American Medical Writers Association (AMWA) - Medical Writing for Pharmacists
  • American Geriatrics Society (AGS)
  • Pharmacy Leadership & Education Institute (PLEI)
  • Healthcare Information and Management Systems Society (HIMSS)
  • American College of Healthcare Executives (ACHE)
  • Project Management Institute
  • American College of Clinical Pharmacy (ACCP)
  • Board of Pharmacy Specialties (BPS) - Specialization in Nutrition Support Pharmacy
  • American Marketing Association
  • Association for Professionals in Infection Control and Epidemiology (APIC)

Certifications

  • Intravenous (IV) Therapy Training and Certification - procedure
  • Certified Pain Educator (CPE) - American Society of Pain Educators (ASPE)
  • Pharmacotherapists Certification (BCPS) - Board of Pharmacy Specialties
  • Certified Public Accountant (CPA)
  • Home Infusion Standards Certification - National Home Infusion Association (NHIA)
  • Advanced Infusion Care Certification - Infusion Nurses Society (INS)
  • Board Certified Sterile Compounding Pharmacist (BCSCP) - Board of Pharmacy Specialties
  • Basic Life Support (BLS) Certification – American Heart Association (AHA)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)

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