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Skills

  • Risk assessment and mitigation
  • Food preparation
  • Inspection reviews
  • Project management
  • Interpersonal and written communication
  • Project organization
  • Conflict resolution
  • Process improvement
  • Public safety
  • Data analysis

Work Experiences

  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Ensured
  • Guided
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Sought advice.
  • Invented
  • Identified
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.

Summaries

  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Over 15 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Professional with over 5 years of experience in project management and process improvement initiatives across the enterprise.
  • Articulate
  • Talented and outgoing professional with experience in initiative and process swimming techniques.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Focused on customer service
  • Lean certified
  • Highly effective in risk assessment, evaluating personnel performance, and putting in place top-notch strategies.

Accomplishments

  • Documented and resolved metric which led to system.
  • Streamlined inventory management system using Workday, leading to 25% reduction in stock discrepancies and improved budgeting accuracy.
  • Managed pool facility encompassing 15 acres and 16 water bodies, achieving a 70% improvement in annual user satisfaction.
  • Developed and delivered safety and pool operation training programs for 17 staff members, leading to a 60% decrease in pool-related accidents.
  • Identified and resolved chemical imbalances within 17 hours, effectively preventing the closure of the pool for maintenance.
  • Obtained PMP and applied best practices in water circulation, resulting in cleaner pools and improved guest feedback ratings by 70%.
  • Collaborated with municipal authorities and vendors to ensure all seasonal opening/closing procedures complied with EPA and local guidelines.
  • Led staff development seminars on best water treatment practices, resulting in a 70% increase in the knowledge and skills of the operations team.
  • Reduced chemical expenditures by 75% through optimization of chemical dosing system, ensuring pool water quality met state safety standards.
  • Served as a liaison between the pool operations team and city officials during health inspections, achieving zero violations in 2023.

Affiliations

  • National Association of Social Workers
  • Member of the United States Lifesaving Association (USLA) 2021
  • Member of the American Public Gardens Association's Aquatic Programs 2021
  • Freemason
  • Member of the National Swimming Pool Foundation (NSPF) since 2019
  • Affiliation with the USA Swimming Foundation for Lifeguarding and Aquatic Safety
  • American Medical Informatics Association
  • Affiliated with the American Water Works Association (AWWA)
  • Green Swimming Pool Certification via system
  • Presented at the procedure Conference on water quality management improvements (2019)

Certifications

  • Aquatic Chemical Safety Certification by Beacon Labs
  • First Responder CPR/AED Certification
  • ServSafe
  • Certified Chemical Applicator License by Ohio
  • Certified Facility Manager (CFM)
  • Certified Leak Detection Specialist (CLDS)
  • First Aid/CPR Certified
  • Trained Pool Operator License (TPO)
  • Google Certified Professional Cloud Architect
  • Aquatic Facility Operator (AFO)

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