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Skills

  • Project organization
  • Communications
  • Inventory variance analysis
  • Business operations
  • First Aid/CPR
  • Financial systems update and improvement
  • Regulatory compliance
  • Adherence to financial reporting standards
  • Cycle time reduction through process improvement
  • Proficiency in Microsoft Excel for reporting

Work Experiences

  • Achieved exceptional accuracy rates in counting and sorting through method currencies with zero errors over 15 weeks of operations.
  • Collaborated cross-functionally with the accounting team to ensure the timely delivery of accurate financial reports, driving a reduction in month-end close times by 65%.
  • Applied new RFID technology.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Completed regular reconciliation reports for upper management, reducing discrepancies between report statements by 68% within two years.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved 100% accuracy during peak holiday seasons.
  • Oversaw the delivery of process project by system team, which resulted in program.
  • Completed high-volume currency verifications.
  • Achieved results in several months.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with the accounting team.
  • Consistently prevented discrepancies in cash reconciliation.
  • Accurate and dependable Soft Count Team Member with 18 years of experience ensuring zero-error deposit processing and enhancing internal controls to improve audit success rates.
  • Advocated for team-focused workflow improvements.
  • Professional Miscellaneous with 7 years of experience and expertise in cross-functional collaboration and budget management.
  • Committed to providing a safe and healthy working environment for all employees.
  • Consistently met departmental goals.
  • Bringing expertise in both cash and coin handling, error detection, and process optimization, regularly reducing variance discrepancies by 77% per audit cycle.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Ensured timely completion of daily soft count operations, often exceeding productivity goals by 68%.
  • Prepared and reviewed daily shift reports for management, providing insights that reduced cash variance by $14 over three years.
  • Demonstrated exceptional attention to detail while handling standard currency through manual counting and electronic verification.
  • Helped establish department training programs that enhanced new employee performance by 31%, reducing the onboarding error rates.
  • Worked alongside external auditors to prepare regulatory reports that were submitted with zero errors or discrepancies across 7 audits.
  • Implemented new team workflow structure, reducing end-of-shift bottlenecks by 28% while maintaining accuracy in soft counts and report generation.
  • Enhance the accuracy of monetary records by maintaining an average of 99.9% error-free deposits across 12 shifts.
  • Surpassed departmental accuracy goals in cash and asset reconciliation by achieving 65% compliance with internal audits over 3 months.
  • Assisted in handling complex discrepancies, successfully resolving issues that resulted in recoveries of $2 in missing assets.
  • Executed soft count audits with 13% accuracy, ensuring that all regulatory requirements and company standards were consistently met.

Affiliations

  • Association of Certified Commercial Cash Handlers Six Sigma
  • Certified Responsible Gaming Officer (CRGO) Lean
  • Soft Count Efficiency Improvement Group
  • American Gaming Association (AGA)
  • Jaycees
  • Casino Financial Compliance Professionals Forum
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • National Indian Gaming Association (NIGA)
  • Cash Management & Cashless Payment Systems Network

Certifications

  • Certified Internal Auditor (CIA), 2019, Seattle
  • Apple Certified Associate (ACA)
  • ServSafe
  • Certified Advanced Excel Data Analyzer (CEDA), Workday, 2024
  • SHRM Certified Professional (SHRM-CP)
  • Certified Gaming Professional (CGP), 2022, Lakeside Partners
  • Certified Reconciliation Specialist, 2016, Lakeside Partners
  • Salesforce
  • Heavy Duty Equipment Maintenance Certification, 2021, Phoenix
  • Certified Treasury Professional (CTP)

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