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Skills

  • Proficiency in Microsoft Excel for reporting
  • Quality control
  • Communications
  • Team management
  • Record retention and data security
  • MS Office
  • Budgets
  • Internal controls evaluation and enhancement
  • Problem resolution
  • Team building

Work Experiences

  • Collaborated with security personnel.
  • Transported SAP to three years customer locations.
  • Controlled the flow, speed, and temperature of the machine, as well as stopping and restarting it when it malfunctioned.
  • Achieved a reduction in manual labor hours by 67%.
  • Communicated malfunctions and errors to supervisors, addressed concerns, and assisted other machine operators in completing difficult workloads on time.
  • Applied new RFID technology.
  • Looked for industry trends on social media and through online sources.
  • Achieved results in several months.
  • Aimed to prevent discrepancies in cash and coin processing.
  • Adapted quickly to technology updates.

Summaries

  • Within Miscellaneous, senior Soft Count Team Member and outstanding performer in budget management and cross-functional collaboration.
  • Achieved zero security breaches over 18 months.
  • Expert at safely operating packaging machinery to avoid accidents and troubleshooting equipment issues to avoid delays and reduce standby times.
  • Committed to maintaining strict compliance with regulatory standards.
  • Certified in cash-handling technology systems, using advanced software to enhance reconciliation efforts and maintain accuracy in high-volume settings.
  • Committed to maintaining strict compliance with regulatory standards during every phase of the cash management process, leading to multiple successful audits.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Consistent precision in coin reassessments.
  • Certified in cash-handling technology systems.
  • Astute at identifying discrepancies during reconciliation processes, with error detection rates consistently within 48% tolerance limits, resulting in improved internal controls.

Accomplishments

  • Prepared and reviewed daily shift reports for management, providing insights that reduced cash variance by $14 over three years.
  • Implemented new cash movement procedures that increased efficiency and reduced the risk of shrinkage by 41%.
  • Analyzed cash variance reports and helped implement a root-cause analysis process that resulted in a reduction of discrepancies by $9.
  • Led the documentation process for 12 consecutive audits, maintaining zero discrepancies across all reports.
  • Trained and mentored 11 new staff members in cash handling procedures, improving soft count team efficiency by 62%.
  • Executed soft count audits with 13% accuracy, ensuring that all regulatory requirements and company standards were consistently met.
  • Collaborated with security personnel to safely transport cash amounts exceeding $18 daily with full compliance to security protocols.
  • Contributed to revising company documentation procedures, increasing compliance with regulatory audits and reducing external findings by 11.
  • Helped establish department training programs that enhanced new employee performance by 31%, reducing the onboarding error rates.
  • Recognized for completing soft count operations ahead of deadline, improving the overall department cycle time by 46%.

Affiliations

  • Society of Women Engineers
  • American Institute of Certified Public Accountants (AICPA)
  • Casino Financial Compliance Professionals Forum
  • American Society of Safety Professionals
  • Council on Licensure, Enforcement and Regulation (CLEAR)
  • Cash Management & Cashless Payment Systems Network
  • Association for Supply Chain Management (APICS)
  • International Association of Business Communicators (IABC)
  • National Association of Security Audit Educators (NASAE)
  • American Society for Industrial Security (ASIS) International

Certifications

  • Occupational Safety and Health Administration (OSHA) Training Certificate, 2016
  • Certified in Control Self-Assessment (CCSA)
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Certified Gaming Auditor (CGA), 2018, Beacon Labs
  • Certified Drop Count and Reconciliation Specialist, 2020, process
  • Certified Count Team Supervisor (CCTS)
  • International Gaming Technology (IGT) Slot System Certification, 2021
  • Certified Advanced Excel Data Analyzer (CEDA), Workday, 2024
  • Project Management Professional (PMP)

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