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Skills

  • Burn care
  • Ethical Counseling Practices
  • Individualized Care Planning
  • Development of Counseling Protocols
  • Rounds management
  • Client Retention Strategies
  • Acute Emotional Distress Management
  • Business operations
  • Organization
  • Team management

Work Experiences

  • Advocated for clients in legal settings, securing more favorable outcomes in 14 family court cases related to custody and support.
  • Conducted group therapy sessions.
  • Answered 5 calls per two years to help customers with their questions and concerns.
  • Advised educational institutions on mental health advocacy, influencing policy changes that impacted 13 students positively.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 34% rate of improvement.
  • Assisted victims of domestic violence in finding safe housing and legal aid, leading to an 29% increase in successful transitions to independent living.
  • Assisted victims of domestic violence.
  • Conducted workshops for community members.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Achieved 49% recovery rate within defined timeframes.
  • Adapts quickly to diverse client needs.
  • Achieved a 19% success rate in matching individuals with critical services.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • 16% of participants reported reduced anxiety symptoms.
  • Advocated for domestic violence survivors.
  • Assisted clients in securing safe housing.
  • Advocated for inclusive practices.
  • Japanese has a basic medical understanding.
  • 22% of clients reported improved coping mechanisms.

Accomplishments

  • Exceeded client engagement goals by 21% through personalized intervention strategies and consistent follow-ups.
  • Facilitated 9 family counseling sessions, successfully resolving 43% of familial conflicts and enhancing household dynamics.
  • Established frameworks for ethical decision-making during high-pressure scenarios, maintaining adherence to professional standards 70% of the time.
  • Helped implement a new case management software system Tableau, improving staff efficiency and client documentation accuracy by 60%.
  • Partnered with community resources to secure housing and employment for 16 clients, improving their long-term stability by 77%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved initiative which led to process.
  • Reduced client relapse rates by 66% through the implementation of tailored follow-up care and lifestyle adjustment strategies.
  • Navigated community resources to connect clients to legal, financial, and housing services, improving case resolution efficiency by 33%.
  • Coordinated with social workers and healthcare providers to develop comprehensive safety plans, fostering a 40% increase in client well-being assessments.

Affiliations

  • Council for Accreditation of Counseling and Related Educational Programs (CACREP)
  • Suicide Prevention Resource Center (SPRC)
  • National Suicide Prevention Lifeline
  • Grief Recovery Institute (GRI)
  • National Alliance on Mental Illness (NAMI)
  • American Medical Informatics Association
  • American Red Cross Mental Health Services
  • Psychotherapy Networker
  • National Association of State Mental Health Program Directors (NASMHPD)
  • Society of Women Engineers

Certifications

  • Certified Case Manager (CCM) – Commission for Case Manager Certification
  • Dialectical Behavior Therapy (DBT) Certification - standard
  • Grief Counselor Certification - American Academy of Grief Counseling
  • Certified Behavioral Health Case Manager - Colorado
  • Certified Trauma Support Specialist (CTSS) - Association of Traumatic Stress Specialists
  • Child and Adolescent Trauma Professional (CATP) – International Association of Trauma Professionals
  • Advanced Crisis Intervention Certification - metric
  • Ethical Decision Making in Mental Health and Substance Abuse - initiative
  • ServSafe
  • Certified Compassion Fatigue Specialist (CCFS) - International Association of Trauma Professionals

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