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Skills

  • Risk Assessment & Mitigation
  • MS Excel for Reporting and Forecasting
  • Decision-making under uncertainty
  • Operational efficiency improvement
  • Process optimization
  • Change Management
  • Business Strategy
  • Resource allocation
  • Data-driven decision making
  • Waterfall project management

Work Experiences

  • Delivered 6 critical projects on time.
  • Decreased time spent in follow-up meetings by 6 hours per week.
  • Was in charge of project planning, scheduling, and customer relations.
  • Built and strengthened relationships with new clients while also informing them about account services and capabilities.
  • Delivered project ahead of the agreed deadline.
  • Assumed ownership of a lagging Microsoft Excel project.
  • Conducted post-project review sessions.
  • Collaborated with C-level executives on project strategy.
  • Assumed ownership of a lagging Microsoft Excel project at 14% completion, bringing it up to speed and delivering ahead of the agreed deadline.
  • Collaboratively worked across marketing, engineering, and finance teams to align project delivery with overall company goals, boosting NPS scores by 34%.

Summaries

  • Personable and client-focused professional with 18+ years of experience managing key accounts and providing exceptional service.
  • Leader who is decisive, analytical, and adaptable when it comes to problem-solving.
  • Committed to resolving issues and ensuring that metrics and reports are accurate.
  • Provide high-quality, knowledgeable medical care for acute and chronic conditions to meet a wide range of patient needs.
  • Senior Associate, Projects who is well-versed in Portuguese and adept at establishing relationships with customers in order to promote products.
  • Implementing treatment plans, providing patient education, and administering medications to mitigate problems and resolve symptoms are all skills I've gained over the years.
  • Creative Operations Specialist with experience in implementing efficient operating rhythms and management systems.
  • Dedicated to meeting every need with a conscientious and detailed approach.
  • In a fast-paced retail environment, excel at providing excellent customer service.
  • Worker who is self-sufficient and has excellent communication and organizational skills.

Accomplishments

  • Achieved stakeholder buy-in on high-risk projects by presenting detailed risk assessments and cost/benefit analyses.
  • Developed and implemented a risk mitigation strategy that reduced potential project cost overruns by $17.
  • Facilitated stakeholder engagement meetings that improved cross-departmental collaboration, reducing project bottlenecks by 71%.
  • Streamlined communication protocols using Trello, enhancing task management efficiency by 73%, contributing to faster project completion.
  • Implemented strategic planning sessions that reduced project risk by 54% and improved project outcomes in 2016.
  • Set up contingency plans and led crisis management strategies that saved a critical project from potential delays, protecting a $13 investment.
  • Optimized project budgeting, resulting in a reduction of project costs by $210,000 while still meeting all quality expectations.
  • Collaborated with technical teams to develop project requirements, contributing to a 36% reduction in post-implementation defects.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented continuous improvement processes that enhanced quality assurance and reduced error rates by 20% for completed projects.

Affiliations

  • Manufacturers Alliance for Productivity and Innovation (MAPI) - Industry 4.0 Project Implementation Expertise
  • American Medical Informatics Association
  • Association for the Advancement of Cost Engineering International (AACEI) - Member, 2023 - Present
  • Rotary International
  • Chartered Institute of Procurement & Supply (CIPS) - Procurement Project Specialist
  • Association of Information Technology Professionals
  • Construction Management Association of America (CMAA) - Affiliated Member
  • American Society of Safety Professionals
  • Society for Human Resource Management (SHRM) - Project Management Affiliation
  • Institute of Management Accountants (IMA) - Cost Management and Budgeting Focus

Certifications

  • Professional Certificate in Data Science - method
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Oracle Certified Professional (OCP)
  • Google Cloud Professional Cloud Architect
  • Certified Government Financial Manager (CGFM)
  • Certified Information Systems Auditor (CISA)
  • Certified Construction Manager (CCM)
  • PRINCE2® Foundation Certification
  • Microsoft Certified: Azure Fundamentals

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