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Skills

  • Confidentiality and GDPR compliance
  • Data analysis
  • Hardware evaluation
  • Materials preparation
  • Project management
  • Conflict resolution and mediation
  • Employee performance evaluation coordination
  • Team liaison
  • Event planning and employee recognition programs
  • Data entry and employee record management

Work Experiences

  • Coordinated logistics for leadership development programs by offering full administrative support, leading to the program successfully training 2 managers.
  • Coordinated the recruitment process alongside the HR team, effectively screening 5 applicants and scheduling interviews, resulting in a 25% reduction in time-to-hire.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Assisted in the coordination of the annual benefits fair.
  • Created action items.
  • Contributed to a 50% increase in quarterly job satisfaction scores.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Assisted legal and finance teams by processing employee contracts, thus minimizing errors and legal discrepancies by 30%.
  • Collaborated with senior HR managers to develop employee engagement initiatives, contributing to a 41% increase in quarterly job satisfaction scores.
  • Created a new employee evaluation process that resulted in significant performance improvements.

Summaries

  • Collaborated with senior HR managers.
  • Designed a company-wide recognition program.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Detail-oriented administrative assistant.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Achieved a 53% increase in job satisfaction.
  • Accomplished Administrative Assistant with expertise in maintaining confidential employee records, enhancing retrieval efficiency by 79% using innovative filing systems.
  • Competent in using advanced Microsoft Office tools to create reports, presentations, and training materials that enhanced operational clarity and HR strategies.
  • Created reports, presentations, and training materials.
  • Coordinated employee onboarding for 12 hires.

Accomplishments

  • Processed 12 new hire onboarding documents, ensuring all compliance paperwork was completed accurately and within one year.
  • Supported the recruitment process by managing applicant tracking system (ATS) entries, scheduling interviews, and reducing hiring cycle time by 77%.
  • Streamlined document filing system to ensure quick and easy retrieval of HR records, reducing processing time by 71%.
  • Collaborated with team of 2 in the development of program.
  • Increased sales 15% over the past year.
  • Automated the tracking of employee leave and absence data, boosting reporting accuracy by 81% and streamlining leave approvals.
  • Processed unemployment claims efficiently, decreasing turnaround time by 55% for HR compliance responses.
  • Monitored and processed employee benefits enrollments for over 4 staff, ensuring compliance with new benefits system guidelines and resolving discrepancies efficiently.
  • Collaborated with senior HR staff to revamp employee development workshops that increased participation rates by 17% and contributed to improved employee performance.
  • Assisted HR leadership with performance management tracking, allowing managers to evaluate employee progress and implement targeted support initiatives.

Affiliations

  • Member, International Association of Administrative Professionals (IAAP) - Attend webinars and events to develop advanced administrative and HR support skills, 2020-Present.
  • Volunteer Coordinator, standard - Organized staffing and HR support for fundraising galas and seasonal events, 2022.
  • Alumni, HR Certification Institute (HRCI) Certification Program - Gained foundational knowledge of HR compliance and employee relations, Lean, 2024.
  • Participant, Statewide HR Legal Compliance Workshop - Completed seminars focusing on recent changes in employment law, Chicago, 2020.
  • Participant, American Payroll Association's Payroll Fundamentals Training - Completed coursework on payroll regulations and employment taxation, 2016.
  • Member, Administrative Office Professionals Network - Networking around HR information systems and efficiency practices within administration roles, 2024-Present.
  • Member, National Association of Professional Background Screeners (NAPBS) - Stay updated on compliance best practices regarding background checks, 2023-Present.
  • Graduated, Professional HR Support Development Program, program - Studied HR fundamentals including employee engagement, labor laws, and recruitment, 2020.
  • Member, Office Professionals Alliance - Active discussions around best practices for file management, HRIS implementation, and workflow streamlining, 2022-Present.
  • Member, Association for Talent Development (ATD) - Attended sessions on instructional design and employee training strategies, 2015.

Certifications

  • Associate Professional in Human Resources (aPHR)
  • Applicant Tracking System (ATS) Specialist Certificate - QuickBooks
  • Certified in Organizational Development (COD)
  • HR Compliance Certificate (CPHR)
  • Project Management Professional (PMP) - Brightline
  • Certified Workforce Planning Professional (CWPP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Administrative Professional (CAP)
  • Fundamentals of Human Resources Management Certificate - Austin
  • Certified Payroll Professional (CPP)

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