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Skills

  • Relationship development
  • Staff education and training
  • Community outreach
  • Treatment planning
  • EMR / EHR
  • Field Operations Management
  • Documentation proficiency
  • Conflict resolution
  • Debriefing and After-action Reporting
  • Regulatory compliance

Work Experiences

  • Employers and insurance carriers were informed of my plans, findings, and outcomes.
  • Collaborated with metric.
  • Assessed damage and identified structural vulnerabilities in over 17 homes, streamlining the repair process for a quicker rebuild time.
  • Coordinated disaster response initiatives across 3 counties.
  • Assisted with FEMA application processes.
  • Achieved a 16% satisfaction rate.
  • Coordinated disaster response initiatives across 13 counties, ensuring timely resource allocation and support for over 15 community members.
  • Analyzed and presented key field data to regional FEMA leaders, influencing operational adjustments that saved $15 and reduced overall response time by 41%.
  • Devised and implemented fundraising strategies that resulted in a total of $16 raised in several months.
  • Assessed damage in over 17 homes.

Summaries

  • Assisted individuals following disaster events.
  • Attempt to use abilities and make significant changes in the procedure area.
  • Time manager, communicator, and problem solver extraordinaire.
  • Certified in CPA, leveraging a mix of logistical support and frontline disaster coordination efforts to positively impact 10 families in need.
  • Adept at coordinating logistical operations.
  • Within Education and Training, senior FEMA Corps Member and outstanding performer in project management and data analysis.
  • Strengths in client relations and workflow optimization backed up by Education and Training training.
  • Committed to delivering timely, accurate, and community-centered services, providing shelter and resources to over 18 displaced individuals following disaster events.
  • Adept at training 17 new FEMA Corps members.
  • Proactive and resourceful, with a thorough understanding of local resources.

Accomplishments

  • Performed crisis counseling, supporting 8 survivors and providing emotional stability during recovery operations.
  • Standardized emergency response protocols across 2 regions, enhancing collaboration and reducing errors.
  • Provided risk mitigation strategies for environmental hazards during recovery efforts, with a focus on safety for over 3 workers.
  • Led 9 disaster simulations to prepare response units for real-world emergencies, improving overall response time by 69%.
  • Coordinated logistics for rapid deployment of emergency response units, improving response times in over 11 disaster-affected regions.
  • Provided logistical support during a multi-state disaster recovery effort, ensuring the distribution of supplies to over 6 affected areas.
  • Reviewed and reconciled 14 in financial audits, preventing overpayments and maintaining compliance with federal standards.
  • Played a critical role in the recovery of Austin following framework, exceeding recovery benchmarks by 71%.
  • Instrumental in coordinating federal assistance for program, benefitting 10 affected individuals.
  • Participated in the review and development of new crisis counseling protocols, enhancing survivor support services by 21%.

Affiliations

  • Society of Women Engineers
  • Emergency Medical Services (EMS) Association
  • Society for Human Resource Management (SHRM), with Crisis Response Training
  • Inclusion in the National Alliance for Mental Health (NAMI) Disaster Counseling Taskforce
  • National Safety Council (NSC) & Emergency Preparedness Division
  • National Client Support Management Association (NCSMA)
  • Collaborative Leadership Network for Disaster Relief Organizations
  • Project Management Institute
  • Public Health Preparedness Directors Association
  • National Emergency Management Association (NEMA)

Certifications

  • Certified Disaster Recovery Engineer (CDRE) [Mile2/ 2019]
  • FEMA Independent Study Program: IS-317: Introduction to Community Emergency Response Teams (CERT)
  • CompTIA Network+
  • Certified Emergency Manager (CEM) - method 2024
  • FEMA Independent Study Program: IS-320: Wildfire Mitigation Basics for Mitigation Staff
  • FEMA Independent Study Program: IS-800.d: National Response Framework, An Introduction
  • Wilderness First Responder (WFR) – Beacon Labs, 2022
  • Certified Fire Inspector I (CFI) standard
  • FEMA Independent Study Program: IS-775: Emergency Operations Center (EOC) Management and Operations
  • Cisco Certified Network Associate (CCNA)

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