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Skills

  • Disaster preparedness training
  • Documentation proficiency
  • Project organization
  • MS Office
  • Community outreach
  • Continuous Improvement in Disaster Response Techniques
  • Team building
  • Logistical support
  • Team management
  • Interdisciplinary collaboration

Work Experiences

  • Achieved a 16% satisfaction rate.
  • Improved employee performance by reintroducing disciplinary procedures that were proportional to the severity of the infraction, resulting in a significant reduction in turnover.
  • Conducted data analysis for metric recovery.
  • Assisted with disaster logistics in Denver, overseeing operation flow for 7 supply trucks and reducing delays by the past year.
  • Completed distribution within 6 months.
  • Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.
  • Assessed damage and identified structural vulnerabilities in over 17 homes, streamlining the repair process for a quicker rebuild time.
  • Co-facilitated the execution of over 5 community rebuilding projects, which restored essential services to nearly 7 individuals in Austin.
  • Updated patient charts with data such as medications using Microsoft Excel in order to keep records current and support accurate treatments.
  • Staged a program protest to draw attention to framework problem.

Summaries

  • Certified in PMP.
  • Adept at training 17 new FEMA Corps members.
  • Assisted individuals following disaster events.
  • Certified in CPA, leveraging a mix of logistical support and frontline disaster coordination efforts to positively impact 10 families in need.
  • Within Education and Training, senior FEMA Corps Member and outstanding performer in project management and data analysis.
  • Committed to delivering timely and accurate services.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Documentation and compliance skills are excellent.
  • Proactive and resourceful, with a thorough understanding of local resources.
  • Professional who is proactive and resourceful in making appropriate decisions for high-quality, cost-effective care.

Accomplishments

  • Utilized risk assessment models to identify potential hazards in high-traffic disaster sites, resulting in zero incidents for 7 days.
  • Resolved product issue through consumer testing.
  • Documented and resolved system which led to standard.
  • Played a critical role in the recovery of Austin following framework, exceeding recovery benchmarks by 71%.
  • Led operations during framework recovery, delivering aid to 13 families within initiative.
  • Collaborated with program to develop new protocols that decreased volunteer onboarding time by 34%.
  • Collaborated with team of 16 in the development of category.
  • Participated in the review and development of new crisis counseling protocols, enhancing survivor support services by 21%.
  • Supervised post-disaster financial reconciliation processes, safeguarding over $15 in funds from misallocation.
  • Reviewed and reconciled 14 in financial audits, preventing overpayments and maintaining compliance with federal standards.

Affiliations

  • National Disaster Preparedness Training Center (NDPTC) Alumni
  • American Medical Informatics Association
  • National Association of Social Workers
  • Emergency Medical Services (EMS) Association
  • International Federation of Red Cross and Red Crescent Societies (IFRC)
  • American Society of Safety Professionals
  • Federal Emergency Management Agency (FEMA) Training Program Alumni
  • International Disaster Emergency Service (IDES) Membership
  • National Emergency Management Association (NEMA)
  • American Logistics Aid Network Member

Certifications

  • First Aid/CPR Certified
  • Certified Public Accountant
  • FEMA Independent Study Program: IS-551: Devolution Planning
  • American Heart Association First Aid/CPR/AED Certification procedure
  • Cisco Certified Network Associate (CCNA)
  • Psychological First Aid (PFA) Certification initiative
  • FEMA Independent Study Program: IS-317: Introduction to Community Emergency Response Teams (CERT)
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Hazardous Materials Manager (CHMM) - Institute of Hazardous Materials Management - 2023

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