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Skills

  • Policy analysis
  • Initiative in workflow improvements
  • Emergency procedure implementation (e.g., COVID-19)
  • Cross-departmental collaboration
  • Court processes
  • Problem resolution
  • Proficient in HubSpot
  • Metric equipment
  • Compliance with Court Deadlines
  • Attention to detail in legal documentation

Work Experiences

  • Collaborated with the Oregon public defense office.
  • Created detailed procedural manuals for new staff.
  • Eliminated a 16-year backlog.
  • Assisted IT in integrating a new case management system, which reduced case search times by 19% and improved operational output.
  • Achieved results over a the past year period.
  • Coordinated with case managers and legal teams to ensure timely filing of evidence, supporting case readiness for 18% of trials.
  • Achieved a 83% reduction in filing errors by creating detailed procedural manuals for new staff.
  • Acted as the primary liaison between Boston court and local law enforcement agencies, ensuring the prompt execution of bench warrants and judgments.
  • Adhered strictly to system guidelines.
  • Developed and maintained an electronic filing system that reduced paper use by 54%, streamlining document retrieval for court personnel.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Assisted attorneys and court personnel in filing case files.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 83% reduction in court order processing time.
  • Consistently drove a 30% reduction in filing errors.
  • Clear understanding of risk assessment and data analysis as well as workflow optimization training.
  • Communicated with court personnel.
  • Converted over 14 historical case files into electronic records.
  • Collaborated with judicial staff.
  • Court Clerk who is bilingual and has advanced Portuguese skills.

Accomplishments

  • Prepared daily, weekly, and monthly court dockets, consistently meeting operational deadlines for 6 consecutive months.
  • Accurately managed the court calendar and docket systems, achieving 8 consecutive months without a missed court deadline.
  • Developed a standardized template for case summaries, which decreased report preparation times by 71% for court clerks.
  • Simultaneously supported 9 judges, ensuring well-coordinated courtroom proceedings and minimizing scheduling conflicts.
  • Collaborated with external software vendors to resolve system issues, improving the uptime of the case management system by 24%.
  • Served as the primary liaison between the court and external legal entities, ensuring compliance with local, state, and federal regulations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated remote hearings using Jira, maintaining judicial efficiency during periods of restricted in-person contact.
  • Reduced case resolution times by an average of 68% days per minor claim case under $16 by managing the court's minor claims division.
  • Coordinated with IT to streamline courtroom technology functions, improving video conferencing reliability by 78% during remote hearings.

Affiliations

  • American Association of Law Libraries (AALL)
  • State Court Administrators Association (Boston)
  • Certified Legal Manager (CLM) program - Association of Legal Administrators
  • Professional Association of Legal Secretaries - Columbus
  • American Society of Public Administration (ASPA)
  • National Judicial College (NJC)
  • International Council of Nurses
  • Criminal Courts Bar Association (Atlanta)
  • Certified Court Executive (CCE) through the National Center for State Courts
  • State and Local Government Benefits Association (SALGBA)

Certifications

  • Conflict Management and Mediation Certification – initiative
  • Certified Judicial Process Professional (CJPP) – Harbor & Co.
  • Legal Document Specialist Certification – Ironclad Systems
  • Certified Legal Process Server (CLPS) – standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Judicial Assistant (CJA) – Cedar Works
  • Certified Business Analysis Professional (CBAP)
  • Certified Records Technician in Legal Settings (CRT-L) – program
  • Certified Public Accountant (CPA)
  • Docket Management and Scheduling Systems Certification – Harbor & Co.

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