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Skills

  • Territory Sales Experience
  • Multi-Task Management
  • Process improvement
  • Windows Vista
  • Facility patrols
  • MEB Baton training (2024)
  • MS Office
  • Business operations
  • Entrance and exit checks
  • Asana proficiency

Work Experiences

  • Kept an eye on alarm systems to see if there were any unauthorized entries into restricted areas.
  • Analyzed long-term footage for trends.
  • Unlocked rooms and suites for authorized contractors.
  • Was able to spot illegal activities such as cheating and theft and alerted floor security personnel to the problem.
  • Apprehended individuals involved in company policy violations.
  • Achieved 19% reduction in cheating activities.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with method customers to determine their needs and deliver procedure service.
  • Was responsible for processing and logging accurate and detailed incident reports.
  • Looked into all security and safety issues.

Summaries

  • Innovative
  • Fully committed to safeguarding US transportation systems against terrorist attacks, violence, and other illegal activity.
  • Adaptable, tenacious, and capable project manager with over 10 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Pragmatic
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Customer service specialist with 4 years of standard experience who is dedicated and detail-oriented.
  • Over 8 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Commended for maintaining professionalism and confidentiality while handling sensitive security footage for process.
  • Reduced incident report processing time by 84% by streamlining communication channels between surveillance and response teams.
  • Identified and reported 3 safety and security violations through rigorous CCTV monitoring, mitigating further risks.
  • Increased sales 8% over 18 months.
  • Conducted weekly audits of video footage, resulting in the identification and correction of 2 procedural violations.
  • Proposed and executed a perimeter security enhancement strategy, resulting in a 41% reduction in unauthorized access incidents.
  • Assisted with transitioning to a new surveillance software system, reducing downtime during installation and ensuring minimal disruptions to coverage.
  • Investigated and documented 7 criminal activities using footage and data collection evidence, contributing to law enforcement efforts.
  • Developed scenario-based training modules for surveillance officers, leading to improved incident recognition and response by 65%.
  • Responded swiftly to emergency situations, coordinating rescue efforts that reduced potential harm to patrons and staff by 44%.

Affiliations

  • International Association of Counterterrorism & Security Professionals (IACSP)
  • International Security Driver Association (ISDA)
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Surveillance and Security Systems Certification from framework
  • International Association of Law Enforcement Intelligence Analysts (IALEIA)
  • FBI National Academy Associates (FBINAA)
  • International Public Safety Association (IPSA)
  • American Society for Industrial Security (ASIS)
  • National Council on Crime and Delinquency (NCCD) Membership

Certifications

  • ServSafe
  • Certified Business Analysis Professional (CBAP)
  • OSHA 30-Hour Certification for General Industry - U.S. Department of Labor
  • CompTIA Network+
  • Licensed Security Guard – method
  • Cisco Certified Network Associate (CCNA)
  • Certified Surveillance Instructor (CSI) - Beacon Labs
  • Advanced Surveillance Operations Training - Lakeside Partners
  • Google Certified Professional Cloud Architect
  • Certified Risk Management Professional (CRMP) - Global Risk Management Institute

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