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Skills

Cataloging and metadata management
Material check-in and check-out
Feedback Collection and Analysis
Complaint resolution
Team building
Event coordination and room scheduling
Database troubleshooting
Relationship development
Cataloging and shelving
Project organization

Work Experiences

Applied advanced bibliographic search methods to assist patrons in locating rare resources for research projects, contributing to framework.
Solved metric issues, improved operations, and provided excellent customer service.
Achieved reduction over three years.
Achieved results in 2017.
Completed tasks ahead of schedule.
Contributed to a 56% increase in user retention.
Achieved results in one year.
Achieved results over the course of two years.
Achieved growth over 6 months.
Oversaw the delivery of method project by system team, which resulted in method.

Summaries

Achieved a 73% rise in program participation.
Accomplished in developing and delivering bibliographic workshops, resulting in a 74% increase in workshop attendance and positively impacting patron research capabilities.
Costs were consistently reduced while profits were increased.
Boosted library function and accessibility for diverse populations.
Experienced Library Reference Desk Assistant with success in driving innovation and early adoption of emerging technologies and platforms.
Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
Boosted program attendance by 62%.
Collaborated effectively with program to digitize the library’s rare collections, expanding digital holdings by 64%, enhancing access for remote users.
Achieved a 67% improvement in issue resolution.
Accomplished in library outreach and engagement, led campaigns that boosted library membership by over 26% in the past year through targeted community involvement.

Accomplishments

Coordinated and led digital literacy workshops, positively impacting over 16 attendees, with 56% indicating an increase in digital resource knowledge following participation.
Coordinated public relations efforts for new library services, generating a 50% increase in program attendance within 12 weeks through targeted marketing.
Collaborated with product to manage a library inventory overhaul, reducing misfiled materials by 71% and significantly enhancing organizational efficiency.
Co-created a series of instructional workshops targeting digital literacy that increased attendee numbers by 57% over 2020.
Overhauled the document management system, ensuring better organization, storage, and retrieval of over 15 historical documents.
Led efforts to integrate a new digital document management system, which improved the speed of material access and retrieval by 73%.
Reduced physical processing errors by 41% through the refinement of cataloging processes and comprehensive staff training sessions.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with local schools to organize and lead outreach campaigns, enhancing library participation by 77% within Columbus over 2020.
Drafted and executed grant proposals that resulted in 53% increase in funding for system over 2017.

Affiliations

American Society of Safety Professionals
Society of American Archivists (SAA) – Regularly attending conferences to enhance archival research skills.
Association of College and Research Libraries (ACRL) – Collaborating with academic libraries to further resource offerings and outreach.
Association for Supply Chain Management (APICS)
National Archives and Records Administration (NARA) – Professional connections to enhance archival research resources and methods.
American Association for State and Local History (AASLH) – Involved in advancing historical research methods within local archival collections.
Association of Independent Information Professionals (AIIP) – Sharing best practices for independent research consultations.
American Theological Library Association (ATLA) – Collaborating with theological libraries to improve niche archival services.
National Federation of Advanced Information Services (NFAIS) – Developing advanced search techniques and digital integration strategies.
Freemason

Certifications

SHRM Senior Certified Professional (SHRM-SCP)
Certified Database Administrator – procedure
EBSCO Online Research Certified Professional
Certified Access Services Librarian – Brightline
Certified Business Analysis Professional (CBAP)
Certified Public Accountant
Customer Service and Library Communication Certification
American Library Association (ALA) Library Support Staff Certification (LSSC)
Project Management Professional (PMP)
Certified Instructor for Library Technical Services – 2020

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