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Skills

  • Organization
  • Quality assurance
  • Regulatory compliance
  • Food presentation talent
  • Food preparation
  • Project organization
  • MS Office
  • Supervision
  • Instructional Design for Training Materials
  • Hazard Analysis and Critical Control Points (HACCP)

Work Experiences

  • Maintained high food quality standards by inspecting delivery contents to ensure product quality and quantity.
  • Assisted customers with large-scale events such as weddings and birthday parties in placing special orders.
  • Developed menus, pricing, and special food offerings to increase revenue and customer satisfaction.
  • Achieved Top Performer for operational excellence in 2019.
  • Achieved a cost reduction of $11 per month.
  • Achieved 11% reduction in workplace accidents.
  • Kept up to date on local competition and restaurant industry trends to stay on top of Denver-area changes.
  • Looked for best-in-class plating, aroma, and food quality in completed dishes.
  • Produced consistently high-quality baked goods by carefully mixing, dividing, shaping, and proofing.
  • Analyzed kitchen workflow processes.

Summaries

  • Superior leadership and communication abilities.
  • Back of House Trainer who is level-headed and has 11 years of experience in framework kitchens.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Accomplished Back of House Trainer specializing in culinary techniques, recipe standardization, and food preparation efficiency, successfully reducing ingredient costs by $14 annually.
  • In high-pressure situations, he is known for working quickly and efficiently.
  • Excellent communication skills, including the ability to give subordinates clear instructions.
  • Achieved 65% faster order processing.
  • Adaptable Back of House Trainer.
  • Achieved consistently high safety and sanitation scores.
  • Back of House Trainer with 10 years of successful quality assurance and budget management experience.

Accomplishments

  • Introduced inventory management software to replace manual tracking, improving stock accuracy by 28% and reducing over-ordering.
  • Optimized the ordering process to increase order accuracy, reducing errors by 35% and saving the kitchen 5 hours per week.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 2 in the development of procedure.
  • Conducted routine quality assurance checks to ensure menu compliance, leading to a 72% reduction in customer complaints related to food quality.
  • Partnered with executive chefs to update the menu and design more efficient production processes, increasing overall kitchen output by 8%.
  • Analyzed kitchen capacity and demand trends, shifting labor schedules to achieve 42% cost savings during off-peak periods.
  • Coordinated large-event catering preparation for up to 7 guests, ensuring flawless execution and achieving high client satisfaction ratings.
  • Facilitated ongoing performance coaching for kitchen staff, leading to a 47% increase in meal preparation speed without compromising quality.
  • Implemented new food safety protocols that resulted in a PMP and zero health violations in 2015.

Affiliations

  • Hospitality Trainers & Educators Association
  • Food Allergy Training Associates (FATA)
  • Center for Food Safety Education Board Member
  • Emergency Food Handling and Crisis Management Association
  • Quality Assurance and Food Inspection Alliance
  • Kitchen Safety Monitoring Group (KSMG)
  • Jaycees
  • National Restaurant Association (NRA)
  • International Council of Nurses
  • Lions Club

Certifications

  • ServSafe Allergen Certification
  • Google Certified Professional Cloud Architect
  • Certified Kitchen Manager (CKM)
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Alcohol Awareness Training by Colorado
  • Food Allergen Awareness Training Certification
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe Food Protection Manager Certification
  • Team Leadership Certificate in Hospitality by procedure

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