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Skills

  • Business Administration
  • Team building
  • First Aid/CPR
  • Multidisciplinary team collaboration
  • CCTV
  • Customer service
  • Motivational interviewing
  • Video instruction
  • Team-building activities
  • Trauma-informed care

Work Experiences

  • Achieved results in 2023.
  • Scheduled training sessions based on classroom, equipment, and instructor availability.
  • Addressed escalations related to client behavior.
  • Achieved measurable progress in clients' developmental goals.
  • Continued to train end users in new applications while cross-training on category devices.
  • Achieved 73% accuracy.
  • Authored individualized education plans (IEPs).
  • Promoted increased productivity by allocating resources, budgets, inventories, training support, and team-building materials in the most efficient way possible.
  • Advocated for client rights during meetings and with care providers, maintaining compliance with all regulatory requirements in 2017.
  • Adjusted plans based on client progress.

Summaries

  • Looking forward to taking on a new challenge with a successful team.
  • Personable Developmental Support Professional who can contribute to employee-centered training goals by leveraging 14 years of experience.
  • Motivational leader with an innovative and quality-driven approach.
  • Expert in framework with a strong aptitude for coordinated and launched.
  • Through successful training initiatives, we are committed to improving employee performance, work quality, and team productivity.
  • Dedicated Training and Development professional with experience developing and implementing improved training programs to boost productivity.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • 5 years of experience in client-centered care.
  • Standard and procedure skills gained over a 11-year Miscellaneous career are ready to be applied to a long-term position.
  • Team leadership in initiative settings and project management in budget management settings.

Accomplishments

  • Developed and implemented individualized behavior intervention plans, reducing incident frequency by 81% within 11 months.
  • Collaborated with interdisciplinary teams to advocate for additional resources, increasing therapy session availability by 50%.
  • Increased clients' access to community resources by 85%, fostering greater independence and self-reliance.
  • Reduced escalation of behavioral incidents by 30% through the use of crisis intervention techniques and behavior management plans.
  • Conducted conflict resolution training sessions for staff, improving overall conflict-handling effectiveness by 79% %.
  • Monitored and documented client progress to track goal attainment, leading to an increase in individualized intervention success rates by 41% %.
  • Assisted clients with job training and placement, achieving a 20% employment success rate for individuals.
  • Designed and tailored individual care plans to enhance activities of daily living (ADL), resulting in 33% improvement in user autonomy.
  • Implemented therapeutic routines to support clients’ daily task management, resulting in improved self-care performance by 46% within 5 weeks.
  • Created a safe and supportive environment for clients in a group home setting, reducing client turnover rates by 47%.

Affiliations

  • Completed certification in Mental Health First Aid with procedure in 2023
  • Affiliated with the National Association of Direct Support Professionals (NADSP) since 2015
  • Active role in Developmental Support Professional advocacy through participation in Northwind
  • Certified in Trauma-Informed Care through the OSHA since 2018
  • Completed continuing education courses in Applied Behavior Analysis (ABA) under Cedar Works in 2017
  • Affiliated with the American Association on Intellectual and Developmental Disabilities (AAIDD) since 2023
  • Professional affiliation with the American Network of Community Options and Resources (ANCOR) since 2019
  • Completed annual certification in Direct Support Professional Core Competencies under Vantage
  • Certified Professional in Person-Centered Planning (PCP) under ServiceNow as of 2015
  • Member of the Association of People Supporting Employment First (APSE) since 2016

Certifications

  • Positive Behavioral Support (PBS) Certification - system
  • Dementia Care Training Certification - Alzheimer's Association - 2016
  • Community Inclusion Specialist Certification - Adobe Creative Suite - 2021
  • SHRM Certified Professional (SHRM-CP)
  • Fundamentals of Intellectual Disabilities Certification - Meridian - 2017
  • Mandated Reporter Training Certification - initiative
  • Interagency Autism Coordinating Committee (IACC) Certification - Ironclad Systems
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+

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