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Skills

  • Crowd control for high-profile or high-traffic situations
  • Safety and security
  • Category equipment
  • Physical stamina
  • Team management
  • Keen observer
  • Access control management
  • Background investigations
  • Wireless technology
  • Customer service

Work Experiences

  • Used a handheld metal detector and other surveillance devices to screen individuals entering the facility.
  • Prepared regular written logs and incident reports for distribution to Healthcare Security Officer at the end of each shift.
  • Performed CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Performed cash drops while maintaining complete security and control over the drop box.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot.
  • Achieved a 74% improvement in readiness scoring.
  • Kept the premises and personnel safe by patrolling the property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and solve problems during stressful situations.

Summaries

  • Achieved a reduction of 51% over a one year-month timeframe.
  • Demonstrated ability to learn new procedures and policies while adhering to strict guidelines by employing defensive tactics.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborative team leader in healthcare security.
  • Achieved a 58% faster resolution of security incidents.
  • Within Miscellaneous, senior Healthcare Security Officer and outstanding performer in performance reporting and project management.
  • Strengths in risk assessment and client relations backed up by Miscellaneous training.
  • Collaborated with internal departments.
  • Healthcare Security Officer with 17 years of successful budget management and quality assurance experience.
  • Firearms instructors who are well-versed in the proper use of firearms.

Accomplishments

  • Led investigation into theft of medical supplies and equipment, recovering 7 of stolen items and preventing future incidents.
  • Managed access control system maintenance on a daily basis, rapidly addressing malfunctions to avoid unauthorized personnel entry.
  • Monitored and controlled visitor management systems effectively, reducing unauthorized entries by 85% in the past year.
  • Monitored video surveillance and security systems, detecting and responding to 14 breaches in real-time preparedness.
  • Reacted swiftly to post-operative incidents, providing additional safety escort for doctors and medical teams handling critical cases.
  • Provided clear and comprehensive reports for 6 hospital security incidents, aiding law enforcement and HR in investigations leading to successful resolution.
  • Documented and resolved method which led to framework.
  • Developed and led quarterly physical security workshops for staff, emphasizing readiness for emergencies involving violent patients or visitors.
  • Developed emergency response plans for procedure, improving response time by 69% in the past year.
  • Reduced workplace violence incidents by 46% by implementing specialized employee training sessions and updated security protocols.

Affiliations

  • Rotary International
  • Toastmasters
  • Society for Healthcare Risk Management (SHRM)
  • Project Management Institute
  • National Incident Management Assistance Team (IMAT)
  • Certified Threat Manager (CTM) from the Association of Threat Assessment Professionals (ATAP)
  • Healthcare Accreditation Certification from The Joint Commission (TJC)
  • International Council of Nurses
  • Association for Computing Machinery
  • American Hospital Association (AHA) – Emergency Operations Committee

Certifications

  • First Aid, CPR, and AED Certification
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Basic Life Support (BLS) Certification
  • Certified Healthcare Protection Administrator (CHPA)
  • Incident Management System (IMS) Certification
  • ServSafe
  • CompTIA Security+
  • Certified Emergency Response Specialist (CERS)
  • Management of Aggressive Behavior (MOAB) Certification

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