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Skills

  • Timely food delivery
  • Food running
  • Contract auditing
  • Dining room cleanliness
  • Positive learning process
  • Vendor coordination
  • Conflict resolution
  • MS Office
  • Credit and collections
  • Computer literate

Work Experiences

  • Aided in emergency operations during a sudden rush in guests, cutting typical delays by 63% through swift realignment of clean-up resources.
  • Kept enough condiments on hand and well-stocked drink stations to keep service flowing smoothly.
  • Actively promoted the prevention of accidents in the kitchen by maintaining proper and acceptable levels of sanitation and cleanliness.
  • Achieved a 18% reduction in broken tools.
  • Inspected culinary departments for proper employee hygiene, productivity, sanitation, and cleanliness on a regular basis.
  • Greeted customers and helped them with any questions they had.
  • Achieved this within 2015.
  • Achieved zero health complaints during program.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Created multi-threaded admin web applications based on metric.

Summaries

  • Among his accomplishments is the creation of a standard app for use in the initiative industry.
  • Achieved a reduction of 5 pounds in weekly waste.
  • Personable Dining Room Attendant with 11 years of customer service experience.
  • Disciplined Dining Room Attendant capable of efficiently seating customers and assisting wait staff to ensure a smooth and organized dining experience.
  • Senior Steward is a multi-talented Senior Steward who is consistently rewarded for planning and operational improvements.
  • Senior Steward who is enthusiastic and driven and is looking for a long-term position in a high-volume program setting.
  • Senior Steward with 7 years of successful quality assurance and stakeholder engagement experience.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Maintains a clean environment by keeping tables and floors clean, keeping supplies stocked, and delivering requested items quickly.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased sales 18% over the past year.
  • Partnered with the culinary team to streamline kitchen-to-cleaning area handoffs, reducing delays between meal services by 15 minutes.
  • Organized backend support for process, ensuring smooth and efficient kitchen and cleaning operations.
  • Introduced a waste sorting process, reducing overall kitchen waste sent to landfill by 56%.
  • Improved collaboration between front and back-of-house staff, raising satisfaction scores from internal team feedback by 8%.
  • Collaborated with team of 8 in the development of system.
  • Devised and implemented staff training programs that improved workflow efficiency and reduced overtime by 28%.
  • Documented and resolved category which led to standard.
  • Instituted a real-time issue reporting system for defective dishwashing equipment, cutting service disruptions by 14 incidents per month.

Affiliations

  • National Association of Social Workers
  • International Association for Food Protection (IAFP)
  • Professional Food Manager Certification from National Environmental Health Association (NEHA)
  • Certified Hospitality Educator (CHE) - 2015
  • Certified Professional in Food Safety (CP-FS) - 2022
  • International Foodservice Executives Association (IFSEA)
  • National Association of Catering Executives (NACE)
  • Jaycees
  • Occupational Safety and Health Administration (OSHA) Food Sanitation Training - 2021
  • Association for Professionals in Infection Control and Epidemiology (APIC)

Certifications

  • Project Management Professional (PMP)
  • Restaurant Sustainability Best Practices Certification by Lakeside Partners
  • SHRM Certified Professional (SHRM-CP)
  • HACCP (Hazard Analysis Critical Control Point) Certification
  • Certified Manager of Quality/Organizational Excellence by American Society for Quality (ASQ)
  • Microsoft Certified Systems Engineer (MCSE)
  • Professional Development Program: Health & Safety Compliance in the Service Industry
  • Certified Dishwashing Technician (CDT) by Meridian
  • General Pest Control for Food Establishments by QuickBooks
  • Foodborne Illness Investigation Training by Cedar Works

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