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Skills

  • Benefits administration
  • Problem resolution
  • Recruitment
  • Compensation structuring
  • Effective verbal and written communication
  • Procedure equipment
  • Workforce improvements
  • Route optimization
  • Project organization
  • Benefits and compensation management

Work Experiences

  • Collaborated with managers to ensure that organizational policies were followed, by clarifying information and suggesting necessary changes.
  • Aided market expansion efforts while also implementing process improvements in order to conduct demand analysis and boost the bottom line.
  • Achieved results in the past year.
  • Boosted internal reporting efficiency.
  • Oversaw 11 employees to reduce workflow halts and ensure project completion on time.
  • Achieved a 27% decrease in processing errors.
  • Increased new business opportunities by utilizing effective networking techniques.
  • Used the SAP system to accurately prepare two years payroll and track data.
  • Achieved 41% fewer delayed goods at border checks.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 18 new employees with onboarding and training.

Summaries

  • Achieved 20% productivity increases.
  • Achieved measurable improvements in productivity.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 76% reduction in transit times.
  • Achieved 54% improvement in fulfillment efficiency.
  • Adept at managing procurement workflows.
  • Human Resources Manager with 16 years of experience fostering productive cross-organizational communication and coordination.
  • Human Resources expert with 15 years of experience in benefits administration, recruitment, and staff development.
  • Boosted customer satisfaction levels.
  • Achieved 59% improvement in on-time delivery metrics.

Accomplishments

  • Maintained 100% compliance with Lean, ensuring all regulatory and occupational safety requirements were met for 2023.
  • Planned and executed hub capacity expansion in Austin, successfully increasing throughput by handling 7 additional shipments per day.
  • Reduced downtime during peak shifts by upgrading equipment and implementing predictive maintenance schedules, improving uptime by 15%.
  • Led sustainability efforts by introducing zero-waste initiatives, cutting waste disposal costs by $16 per month.
  • Facilitated the installation of SAP that streamlined inventory management, saving 52% in man-hours and increasing accuracy.
  • Digitally transformed the scheduling process using HubSpot, reducing shift overlap confusion and ensuring an efficient schedule for 11 employees.
  • Worked with procurement to develop inventory replenishment strategies, lowering stockout occurrences by 26% while keeping carrying costs in check.
  • Reduced shipping costs by $11 per quarter through the optimization of delivery routes and collaborations with key transport vendors.
  • Tracked and reported key logistics KPIs, improving decision-making and team performance on critical metrics such as order accuracy and delivery speed.
  • Directed the digital transformation of manual processes in the hub, shifting to a Workday solution and reducing paper usage by 68% in 2023.

Affiliations

  • American Marketing Association
  • Society of Human Resource Management
  • Freemason
  • Chartered Institute of Logistics and Transport (CILT)
  • Industrial Engineering Institute (IEI) - Expert Panel on Process Optimization
  • Member of the Logistics & Transportation Division at Institute for Operations Research and the Management Sciences (INFORMS)
  • International Council of Nurses
  • Alliance for Innovative Logistics and Supply Chain Solutions
  • Institute for Supply Management (ISM) - Supply Chain Professionals Forum
  • Lions Club

Certifications

  • Six Sigma Lean Green Belt Certification
  • Apple Certified Associate (ACA)
  • International Shipping Specialist (ISS) Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Transportation Professional (CTP) - the West Coast
  • Lean Supply Chain Management Certificate
  • Certified in Transportation and Logistics Coordination (CTLC) - Cedar Works
  • Microsoft Certified Systems Engineer (MCSE)
  • Warehousing Education and Research Council (WERC) Certified Logistics Professional
  • Certified Transportation Broker (CTB)

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