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Skills

  • Check cashing
  • Product upselling
  • Interpersonal and written communication
  • Heavy lifting
  • Product testing
  • Cross-departmental collaboration
  • Order taking
  • Strong verbal communication
  • Cleanliness
  • Liquor law compliance

Work Experiences

  • Followed state and federal laws by checking customers' identification for proof of age and refusing to sell alcohol to anyone under the age of 21.
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
  • Examined merchandise for signs of tampering or damage prior to processing returns and exchanges.
  • Assisted the distribution team by moving new inventory to departments for restocking.
  • Looked over weekly sales circulars and kept track of price changes.
  • Increased sales by 17% by providing purchasing advice and automated.
  • Examined transactions to resolve differences between accounting information and cash drawer information.
  • Independently resolved issues with POS systems, card readers, and receipt printers to avoid customer delays.
  • Counted the cash in the register drawer at the start and end of each shift.
  • Maintained professionalism by keeping the check-out lines clean, tidy, and well-stocked.

Summaries

  • Friendly cashier with over 11 years in the retail industry.
  • Upselling target items and providing positive customer experiences to increase loyalty and repeat business.
  • Sales Cashier is precise, with a strong understanding of ServiceNow sales and excellent math skills.
  • Professional who is outgoing and detail-oriented and has a track record of resourcefulness and dependability.
  • Dedicated initiative Cashier with prior experience in high-end retail.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Completed a variety of tasks, including budget management, stocking shelves with Workday, and using cash registers to collect payments every day.
  • Sales Cashier with 12 years of experience stocking Power BI and processing customer payments.
  • Sales Cashier with 17 years of successful team leadership and vendor management experience.

Accomplishments

  • Executed efficient scanning and bagging processes, reducing average check-out time by several months per transaction and increasing overall throughput during peak hours.
  • Increased
  • Identified
  • Recorded
  • Exceed sales goals by 56% through proactive upselling and product knowledge, recognized monthly as a top performer for 6 months.
  • Monitored
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Ensured
  • Established
  • Diligently handled end-of-day registers, reconciling discrepancies and ensuring all till operations were balanced with zero loss for 13 consecutive months.

Affiliations

  • International Council of Nurses
  • National Association of Professional Women in Retail
  • Association of Cash Management Professionals
  • Retail Leadership Council
  • Certified Retail Professional (CRP) from program
  • Retail Apprentice Program – Seattle Chapter
  • Member, Sales Enablement Society
  • Association for Supply Chain Management (APICS)
  • Associated Retailers of America (ARA)
  • Association of Retail Marketing Professionals

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Professional in Digital Translation of Retail Operations by category
  • Sales and Customer Service Techniques for Retail by Northwind – Certification Earned: 2020
  • Certified Cash Handling Professional (CCHP) from AIB initiative
  • Time Management in Retail Certification by HubSpot 2023
  • Certified Sales Leadership Professional (CSLP) from the National Association of Sales Professionals (NASP)
  • Customer Engagement & Sales Psychology Certificate by program 2024
  • ServSafe
  • Certified Customer Experience Professional (CCXP) by Customer Experience Professionals Association (CXPA) 2023
  • CompTIA Network+

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