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Skills

  • Business Development
  • Positive learning process
  • Financial records and processing
  • Relationship development
  • Operational improvement
  • MS Office
  • Pet charting information
  • Communications
  • Business operations
  • Alcohol and substance abuse

Work Experiences

  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Entered data into the QuickBooks system, including payments, account information, and call logs.
  • Answered an average of 3 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Answered 10 calls per the past year to help customers with their questions and concerns.
  • Administered social-emotional learning (SEL) interventions.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Aligned pathways with students' interests.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Achieved a 52% reduction in bullying reports.

Summaries

  • School Counselor with 5 years of experience providing group and individual counseling to help students succeed.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished results over the past year.
  • Clear understanding of project management and budget management as well as strategic planning training.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Middle School Counselor is a multi-talented Middle School Counselor who is consistently rewarded for planning and operational improvements.
  • When counseling students and interacting with parents and administrators, I am a respectful active listener.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Middle School Counselor with 5 years of successful project management and performance reporting experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Won
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Marketing: Implemented marketing strategies which resulted in process growth of customer base.
  • Collected and analyzed student data on emotional well-being, presenting actionable insights to administration on the necessity of additional resources.
  • Conducted classroom presentations on conflict resolution and peer mediation, receiving positive evaluations from 38% of students and staff.
  • Ensured
  • Represented
  • Created individualized development plans for students experiencing social or emotional challenges, leading to a 34% improvement in student engagement.
  • Business Development: Initiated two key partnerships which resulted in metric revenue growth.
  • Streamlined

Affiliations

  • Association for Multicultural Counseling and Development (AMCD)
  • National Association for College Admission Counseling (NACAC)
  • American Psychological Association (APA) – Division 16 (School Psychology)
  • American Academy of Child and Adolescent Psychiatry (AACAP)
  • National Board for Certified Counselors (NBCC)
  • American Counseling Association (ACA)
  • Society for Prevention of Teen Suicide (SPTS)
  • National Association of School Psychologists (NASP)
  • Toastmasters
  • Society for the Study of School Psychology (SSSP)

Certifications

  • Certified Positive Behavioral Interventions and Supports (PBIS) Coach
  • Licensed Professional Counselor (LPC) initiative
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • School-Based Mental Health Services Certificate standard
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Certified Clinical Mental Health Counselor (CCMHC)
  • Restorative Practices Certification - Meridian
  • Mindfulness-Based Stress Reduction (MBSR) Practitioner Certification

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