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Skills

  • Eyeglass fitting
  • Collaboration with ophthalmologists
  • Award-winning patient care
  • Dry eye syndrome management protocol
  • Comprehensive eye exams
  • Process improvement
  • Team management
  • Treatment adjustments
  • Patient evaluations
  • Eyeglasses prescription

Work Experiences

  • Used a wide range of optometric instruments and equipment to assess patient visual acuity, accommodation amplitude, and refractive state.
  • Collaborated closely with ophthalmologists to create joint treatment plans for patients with co-morbidities like diabetes or glaucoma.
  • Co-supervised the training of 7 optometry students and interns in clinical diagnostic techniques and patient care, enhancing educational quality.
  • Owned and operated a private optometry practice, collaborating with administrative staff to schedule appointments and promote services.
  • Answered 8 calls per one year to help customers with their questions and concerns.
  • Maintained stock levels and submitted orders to vendors while conducting the past year inventory of eyeglass frames and prescription contact lenses.
  • Achieved a 28% increase in patient eye exam recall through the development of a tailored patient engagement and education-focused approach.
  • Conducted ophthalmology research and kept up with new developments in the treatment of eye disorders.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Created, justified, and submitted an annual optometry budget based on projected workload and estimates of space and equipment requirements.

Summaries

  • Achieved a 59% sales increase in prescription eyeglasses.
  • Award-winning Clinical Optometrist recognized for patient advocacy efforts, including leading a community outreach program that identified vision impairments in 28% of 17 screened individuals.
  • Strengths in risk assessment and client relations backed up by Healthcare training.
  • Achieved a 35% sales increase in contact lenses.
  • Achieved a 22% success rate in painless recovery.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Achieved a 46% improvement in patient vision outcomes.
  • In a fast-paced independent practice, counsels 16 patients per day about their vision needs.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Achieved a 66% success rate in post-operative recovery.

Accomplishments

  • Specialized in the treatment of dry eye syndrome, incorporating novel therapies that improved patient symptom resolution by 54%.
  • Led patient satisfaction survey initiatives, which improved feedback scores by 84% through targeted service improvements.
  • Led safety training for clinic staff, reducing workplace accidents by 52% and improving compliance with OSHA standards.
  • Boosted overall patient care quality by establishing clear communication protocols between optometrists and support staff.
  • Collaborated with ophthalmologists to co-manage LASIK pre- and post-operative care, improving patient outcomes and satisfaction.
  • Successfully lowered clinic overhead by 85% by negotiating with suppliers for more cost-effective eyecare products and equipment.
  • Implemented a continuing education program for clinic optometrists, ensuring all practitioners stayed current with industry advancements and maintained Lean compliance.
  • Increased patient follow-up adherence by 29% through enhanced patient communication and reminders via a customer relationship management (CRM) system.
  • Decreased patient spectacle adaptation issues by 49% by offering precise lens prescriptions and personalized fitting services.
  • Instituted a comprehensive eyewear inventory management system, reducing stock outages and cutting restocking time by 66%.

Affiliations

  • Jaycees
  • American Society of Cataract and Refractive Surgery (ASCRS) – Member and Conference Speaker on program
  • Vision Expo – Participant and Continuing Education Attendee in 2021
  • Rotary International
  • Association of Schools and Colleges of Optometry (ASCO) – Member/Attendee, Annual Conference 2015
  • National Association of Social Workers
  • Toastmasters
  • Academy of Optometry (AAO) – Fellowship Achieved in 2024
  • Combining Visions Symposium – Presented Research on risk assessment in 2018
  • Collaborative Research with method on Development of initiative

Certifications

  • CompTIA Security+
  • National Board of Examiners in Optometry (NBEO) Certification - Clinical Skills Exam
  • Salesforce
  • Pediatric Optometry Specialist Certification - Seattle
  • Certified Healthcare Executive (CHE) in Optometry - Vantage
  • Fellowship of the College of Optometrists in Vision Development (FCOVD)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Telehealth Optometry Certification 2024
  • Cisco Certified Network Associate (CCNA)
  • Visual Rehabilitation Specialization (VRS) Certification

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