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Skills

  • Customer service
  • Culturally competent care
  • Implementation of trauma recovery models
  • Mindfulness-based stress reduction (MBSR)
  • Treatment planning
  • Diagnostic testing and evaluation
  • Outcome tracking and reporting
  • Emotional Regulation Techniques
  • Substance abuse therapy
  • Communications

Work Experiences

  • Co-managed care for clients with comorbid conditions.
  • Achieved a 75% improvement in coping skills.
  • Attracted 5 new referrals.
  • Administered psychological assessments to over 5 patients monthly, interpreting results to inform individualized treatment plans.
  • Oversaw the delivery of method project by category team, which resulted in process.
  • Assessed patients using mental and physical parameters gleaned from interviews and standardized tests.
  • Achieved significant behavioral improvement.
  • Assisted clients experiencing acute psychological distress.
  • Awarded CPA in recognition of expertise in initiative, strengthening clinic reputation and attracting 10 new referrals.
  • Conducted training for clinical staff on teletherapy best practices.

Summaries

  • To combat metric and system issues, develop and lead effective therapeutic, prevention, and educational initiatives.
  • Achieved results within 6 months.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Achieved a 37% decrease in scheduling delays.
  • Collaborated with interdisciplinary teams.
  • Conducted discussions in a supportive group setting.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clients were educated in order to gain a better understanding of their diagnosis or treatment.
  • Analyzed results for individualized treatment plans.
  • Achieved a 17% reduction in waitlists.

Accomplishments

  • Administered psychological assessments for over 13 patients monthly, providing data-driven insights for individualized treatment plans.
  • Delivered crisis intervention services to clients in acute distress, reducing inpatient admissions by 83% at system.
  • Facilitated training sessions for staff on therapeutic interventions that improved clinical outcome tracking by 81%.
  • Participated in designing a clinical research project that advanced the understanding of trauma symptoms and reduced misdiagnosis by 64%.
  • Contributed to research projects assessing mental health outcomes in specific populations, presenting findings at standard.
  • Collaborated with physicians to adjust medication protocols for patients, resulting in a 26% improvement in symptom management.
  • Led the development of a behavioral health program that improved patient coping strategies, reducing anxiety symptoms by 66%.
  • Streamlined administrative processes at Seattle, cutting intake processing time by 77% and raising patient satisfaction scores.
  • Monitored patient feedback and introduced changes that resulted in a 38% improvement in the patient referral rate.
  • Collaborated with an interdisciplinary team to personalize patient care, reducing relapse rates by 56% in a clinical setting.

Affiliations

  • Society of Human Resource Management
  • American Academy of Forensic Psychology
  • Society of Women Engineers
  • Society for the Teaching of Psychology (APA Division 2)
  • Association for Computing Machinery
  • American Psychological Association (APA)
  • Society for Personality Assessment (SPA)
  • Psychologists for Social Responsibility
  • Association for Supply Chain Management (APICS)
  • National Association of School Psychologists (NASP)

Certifications

  • Licensed Psychological Associate (LPA) - system
  • Cisco Certified Network Associate (CCNA)
  • Certified Employee Assistance Professional (CEAP) standard
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • Certified Child and Adolescent Trauma Professional (CATP) system
  • Certified Mental Health Integrative Medicine Practitioner (CMHIMP) - program
  • Certified Grief Counseling Specialist (CGCS) - initiative
  • Board Certified Behavior Analyst (BCBA) system
  • Certified Practitioner in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) - Summit Group

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