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Skills

  • Budgets
  • CCTV installation and maintenance
  • Relationship development
  • First Aid/CPR
  • Windows XP proficiency
  • After-hours emergency response
  • Biometric identification systems integration
  • Alarm system troubleshooting
  • Client relationship management
  • Organization

Work Experiences

  • Was in charge of maintaining order, dealing with emergencies, and enforcing federal and local laws.
  • Double-checked and secured all of the building's entrances.
  • Managed
  • In charge of fire watch patrols and asset protection surveillance for both occupied and unoccupied condominium units during the construction phase.
  • Completed the installation of fire alarms and other security devices.
  • Worked at the Department of Homeland Security (DHS) Headquarters on the staff of Secretary standard.
  • Solved
  • Kept meticulous records of customer service calls and entered all data into the company's database.
  • Answered 4 calls per several months to help customers with their questions and concerns.
  • Performed annual inspections on fire and security alarm systems under the supervision of Security Technician.

Summaries

  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Expert
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Innovative
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Articulate
  • Adaptable, tenacious, and capable project manager with over 10 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Dependable
  • Fully committed to safeguarding US transportation systems against terrorist attacks, violence, and other illegal activity.

Accomplishments

  • Reduced client security management costs by 69% through the implementation of energy-efficient surveillance cameras and alarm systems.
  • Used advanced detection technologies to identify security threats in real-time, leading to a 31% improvement in rapid response efficacy.
  • Partnered with site managers to develop customized security solutions, driving a 51% improvement in client satisfaction.
  • Troubleshot and repaired malfunctioning biometric identification equipment, leading to 61% reduction in employee entry issues at Phoenix facility.
  • Collaborated with cross-functional teams to develop protocols for emergency responses, reducing on-site incident resolution time by 32%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Performed risk assessments and implemented security technology solutions, reducing unauthorized access incidents by 47%.
  • Maintained security compliance with Lean standards across 4 campuses, reducing audit findings by 29% in 2024.
  • Successfully managed the installation of security infrastructures across 16 new locations within three years, ensuring all systems were operational initiative ahead of the deadline.
  • Documented and resolved process which led to category.

Affiliations

  • Lions Club
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • Member of the InfraGard National Members Alliance
  • Volunteer for local Community Emergency Response Team (CERT) since 2020
  • Certification holder in CompTIA Security+ since 2023
  • Certified by Microsoft as a Windows Security Administrator (WSA)
  • Holder of a CCTV Technician license certified by Arizona since 2015
  • Participant in security training modules by the Center for Development of Security Excellence (CDSE)

Certifications

  • ServSafe
  • Axis Certified Professional for IP Camera Systems
  • Basic Alarm Technician Apprenticeship Certificate
  • Certified Physical Security Professional (PSP) from ASIS International
  • Honeywell Security Systems Integration Specialist Certificate
  • CompTIA Network+ Certification
  • Milestone Certified Integration Technician (MCIT)
  • CompTIA Security+ Certification
  • Certified Information Systems Auditor (CISA)
  • Certified in Risk and Information Systems Control (CRISC)

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