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Skills

  • Database accuracy auditing
  • Supply chain optimization
  • MS Office
  • Data-driven decision making
  • Freight forwarder management
  • Administrative support
  • Project organization
  • Regulatory audit preparation
  • Accuracy in commercial invoice preparation
  • Conflict resolution and mediation

Work Experiences

  • Used HubSpot to compile data gathered from various sources.
  • Acted as the primary liaison between clients, vendors, and internal teams to ensure streamlined communication resulted in 63% fewer errors on shipments.
  • Followed established framework procedures and standard legal requirements by launched and optimized.
  • Addressed issues caused by transportation strikes.
  • Developed a reputation for punctuality and hard work.
  • Conducted comprehensive export training seminars focusing on regulatory changes, improving team compliance knowledge during 2017.
  • Assisted in the creation of framework procedures.
  • Built strong relationships with customs brokers.
  • Analyzed international market trends to guide shipping decisions, securing competitive freight options and ensuring inventory on-time delivery.
  • Answered 3 phone calls per one year to assist customers.

Summaries

  • By working efficiently and providing individuals with friendly service, customer service is prioritized.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Well-versed in metric best practices and processes.
  • Ability to recognize standard issues and integrate system solutions to achieve program.
  • Client relations is a strong suit, and I'm well-versed in the relevant rules and regulations.
  • Accomplished export clerk focused on compliance and accuracy.
  • Knowledge of Microsoft Excel in depth, as well as project management and data analysis abilities.
  • Achieved a 73% decrease in documentation error rates.
  • Lead Export Clerk is a hardworking and dependable Lead Export Clerk who excels at risk assessment and data analysis.
  • Achieved cost reductions, saving the company $7.

Accomplishments

  • Established a new export protocol for dangerous goods shipments, ensuring 100% compliance with international regulations for materials handling.
  • Partnered with logistics teams to identify delays in the supply chain, reducing transit times by 80% for Jira.
  • Reduced global shipping costs by 27% by negotiating new carrier agreements and optimizing freight consolidation techniques.
  • Worked with customs brokers to minimize clearance times, achieving a 64% reduction in holdovers at customs for Power BI.
  • Developed an export strategy for Jira that increased international sales by $17 within 7 months.
  • Reduced export invoicing errors by 19% within 2019 using root cause analysis and advanced Excel data tracking techniques.
  • Conducted a root cause analysis on recurrent shipment failures, ultimately reducing re-shipment costs by $12 over 5 months.
  • Took initiative to re-engineer the export process for low-volume clients, reducing handling time by 3 minutes per shipment.
  • Successfully maintained 100% compliance with export control regulations in 2016 through consistent training and documentation audits.
  • Collaborated with the finance department to reconcile freight invoices, producing savings of $14 through accurate financial tracking.

Affiliations

  • Completed Dangerous Goods Transportation Certification from Brightline, focusing on packaging, labeling, and transport of hazardous materials.
  • Completed Hazardous Materials Transportation Certification from the International Air Transport Association (IATA).
  • Member of the American Society of Transportation & Logistics (ASTL), specializing in multi-modal transport strategies.
  • Collaborator within the Global Business Travel Association (GBTA)—producing key insights into logistical coordination for business-critical international travel.
  • Obtained specialized training in export documentation processes and digital transformation with QuickBooks.
  • Engaged in webinars hosted by the Transportation Research Board (TRB) on minimizing regulatory obstacles in international shipments.
  • Lead participant in coursework through the Bureau of Industry and Security (BIS) covering export control laws specific to high-tech products.
  • Completed a supply chain risk management course with the University of Houston's Global Logistics Program.
  • Completed the International Air Cargo Association (TIACA) certification course, mastering air freight safety and documentation.
  • Member of the International Federation of Freight Forwarders Associations (FIATA) - Active participation in industry best practices for global shipping and logistics.

Certifications

  • Certified Global Business Professional (CGBP) - NASBITE International
  • Certified Export Specialist (CES) – National Customs Brokers & Forwarders Association of America (NCBFAA)
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Ocean Freight Professional (COFP) – Meridian
  • ServSafe
  • ISO 9001:2015 Internal Auditor - Northwind
  • Certified Customs Specialist (CCS) – Harbor & Co.
  • Certified Trade Compliance Specialist (CTCS) – Global Trade Academy
  • First Aid/CPR

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