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Skills

  • Automated test script development using Asana
  • Team building
  • Recordkeeping
  • Usability understanding
  • Regulatory compliance
  • Budgets
  • Organization
  • API testing using Workday
  • Data visualizations
  • Cross-platform testing for mobile and desktop browsers

Work Experiences

  • Collaborated with product management to design, build, and test systems.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 20% reduction in load time.
  • Collaborated with the customer service department.
  • Collaborated with developers and product managers.
  • Collaborated with system customers to determine their needs and deliver metric service.
  • Completed over 9 full application lifecycle tests.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Accurately documented all reproduction steps.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Collaborated closely with cross-functional teams to create tailored test plans, ensuring project requirements were met and reducing redundancy across testing cycles.
  • Leader who is self-directed and knowledgeable in risk assessment and client relations.
  • Collaborated with developers.
  • Website Tester with 9 years of framework programming and standard engineering experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Conducted security and penetration testing.
  • Capable of performing complex compatibility and cross-browser testing across 8 environments, ensuring a seamless user experience across platforms.

Accomplishments

  • Created a reusable testing framework for mobile and web applications, raising the overall speed of the QA process by 67%.
  • Resolved product issue through consumer testing.
  • Utilized Salesforce to simulate high user traffic, identifying weak points in server response that, when addressed, resulted in a 50% improvement in application uptime.
  • Reduced cross-browser compatibility issues by developing comprehensive browser matrices and performing A/B tests over 16 release versions.
  • Monitored load testing results to simulate 15 concurrent users, optimizing server response rates and preventing crashes during high-traffic events.
  • Improved page load times by 81% by identifying bottlenecks through stress testing during critical product launch phases.
  • Documented and resolved standard which led to procedure.
  • Worked closely with the QA team to implement regression testing suites for initiative, ensuring all defects from previous releases were effectively resolved before product deployment.
  • Collaborated with UI/UX designers to ensure that tested web components aligned with accessibility standards, leading to overall lower bounce rates post-release.
  • Reduced the number of customer-reported issues by 41% by enhancing the usability testing processes and incorporating end-user input into testing.

Affiliations

  • Contributor, Global Testing Community Forum (2019 to Present)
  • Cloud Native Computing Foundation (CNCF) Contributor - Testing Tools
  • Jaycees
  • Mozilla Open Leaders, QA Team Member (2023)
  • Association for Objective Quality Assurance (AOQA)
  • Rotary International
  • Software Test Professionals Community Forum
  • Association for Software Testing (AST)
  • International Association of Administrative Professionals
  • Lions Club

Certifications

  • Appium Certification – Cedar Works
  • Salesforce
  • Certified Public Accountant
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Automation Testing Certification with Selenium and WebDriver – Harbor & Co.
  • Google Analytics Individual Qualification (GAIQ)
  • Certified Ethical Hacker (CEH) - EC-Council
  • LoadRunner Performance Testing Certification – Northwind
  • Mobile Web Tester – Beacon Labs
  • Google Certified Professional Cloud Architect

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