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Skills

  • Relationship development
  • Training delivery
  • Site analysis
  • Security Protocols
  • Access Control Technologies
  • First Aid and CPR certification
  • Problem resolution
  • Policy enforcement
  • Budgets
  • Training program development

Work Experiences

  • Covered 5 campus locations.
  • Detected suspicious behavior along Columbus and informed law enforcement which resulted in 5 potential incidents averted.
  • Coordinated safety responses.
  • Collaborated with framework customers to determine their needs and deliver metric service.
  • Evaluated site operations for compliance, form accuracy, and adequate employee notification for various policies.
  • Answered 10 calls per one year to help customers with their questions and concerns.
  • Conducted safety assessments and made recommendations for alternative safety procedures.
  • Conducted an overnight audit of security measures across 13 buildings, providing leadership with a detailed report on vulnerabilities.
  • All safety rules, regulations, and guidelines were created and maintained using ServiceNow.
  • Achieved results over two years.

Summaries

  • Experienced Campus Safety Assistant with expertise in project management, assessment, and field decision-making.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Contributed to a 69% reduction in safety incidents.
  • Proven ability to improve and realign processes to meet safety and productivity objectives.
  • Campus Safety Assistant with 13 years of successful data analysis and workflow optimization experience.
  • Conducted routine building access checks.
  • Achieved a 64% improvement in campus safety standards.
  • Within Miscellaneous, senior Campus Safety Assistant and outstanding performer in performance reporting and team leadership.
  • Collaborated with law enforcement.

Accomplishments

  • Organized and maintained a secure incident reporting system, reducing data entry errors by 22% and improving response time.
  • Assisted in performing threat assessments across Raleigh, leading to early identification and action on potentially dangerous activities.
  • Coordinated successful crowd control and perimeter management during events with over 12 attendees, ensuring smooth event flow and safety.
  • Partnered with local law enforcement and emergency services to improve campus response to active threats through regular drills and joint meetings.
  • Identified and resolved safety vulnerabilities for 6 campus facilities, boosting overall safety ratings by 74%.
  • Documented and resolved method which led to category.
  • Solicited feedback and continuously improved campus security operations, reducing average response time to student concerns by 9 minutes.
  • Investigated and responded to 17 emergency calls during two years, effectively neutralizing potential threats and maintaining campus tranquility.
  • Led safety awareness workshops for 14 students across multiple dormitories, reducing reported incidents by 53%.
  • Reduced security risks by installing and testing communication systems such as radios and emergency call boxes across campus parking lots.

Affiliations

  • Involved in Residence Life Emergency Response Team
  • International Association of Administrative Professionals
  • Graduate of Harbor & Co. Campus Public Safety Academy
  • International Association of Campus Law Enforcement Administrators (IACLEA)
  • Guest speaker on security and emergency response at a framework
  • Participation in Fire Warden training for campus safety
  • Association for Computing Machinery
  • Certification in Basic Life Support (BLS) through Meridian
  • Certified in Crowd Control and Event Management at Harbor & Co.
  • College Crime Prevention Practitioner's Certification through Beacon Labs

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Crime Prevention Through Environmental Design (CPTED) Certification - Brightline
  • Workplace Violence Prevention Training - Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Certified Security Supervisor (CSS) – International Foundation for Protection Officers (IFPO)

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