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Skills

  • Collaboration with management
  • Floor care program management
  • Method equipment
  • High-traffic area maintenance
  • Budgets
  • Budget management skills
  • Work orders
  • Chemical waste reduction
  • HAZMAT knowledge
  • Communications

Work Experiences

  • Kept carpets clean and protected them by steam cleaning and shampooing them on a regular basis.
  • Conducted nightly facility walk-throughs.
  • Applied the program across the category.
  • Cut expenses by $12 per month.
  • Commended for exemplary customer service and received the Excellence Award for consistently addressing tenant concerns about cleanliness in a timely manner.
  • Conducted detailed end-of-shift reports.
  • Achieved a 84% reduction in workplace illnesses over 2020.
  • Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities.
  • Finished floor maintenance in two years, which included stripping, sealing, and finishing framework materials.
  • Commended for exemplary customer service.

Summaries

  • Individual with 4 years of experience cleaning system buildings who is trustworthy.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved savings of $3 yearly.
  • Achieved metric compliance.
  • Custodial requirements of Miscellaneous buildings, including bathrooms, workspaces, and customer areas, are familiar with maintaining organized inventories and handling custodial requirements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in data analysis and quality assurance backed up by Miscellaneous training.
  • With diligence, manage all cleaning tasks, including floors, bathrooms, trash removal, and windows.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Offering 12 years of experience cleaning rooms, supervising laundry, and keeping an eye on the grounds for general maintenance.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained optimal cleanliness of floors by executing regular, quarterly floor stripping and waxing in high-traffic areas, extending floor life by 8 years.
  • Collaborated with team of 13 in the development of category.
  • Researched and advised on new anti-bacterial coatings for facilities that improved hygiene compliance in critical areas by 71%.
  • Recommended and integrated new waste sorting methods which resulted in a 45% increase in recycling rates and reduced landfill waste.
  • Integrated eco-friendly cleaning chemicals and tools, contributing to a 60% reduction in the company’s environmental footprint.
  • Initiated a preventive maintenance program that extended equipment lifespan by 4 months, decreasing repair costs.
  • Demonstrated exceptional customer service by resolving 4 cleanliness-related complaints per month, contributing to improved community relations.
  • Monitored and evaluated cleaning materials' effectiveness, switching to a newly recommended product that increased pace of cleaning by 45%.
  • Enhanced communication with building tenants, resulting in a 69% reduction in customer complaints regarding facilities cleanliness.

Affiliations

  • Certified Custodial Technician method
  • Jaycees
  • Lions Club
  • Cleaning Industry Research Institute (CIRI)
  • Green Business Certification Inc. (GBCI)
  • Building Service Contractors Association International (BSCAI)
  • Society of Women Engineers
  • Global Biorisk Advisory Council (GBAC) Certification
  • Association for Supply Chain Management (APICS)
  • Society for Maintenance & Reliability Professionals (SMRP)

Certifications

  • Building Operator Certification Level I – Lakeside Partners
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Advanced Janitorial Management Certification – Northwind
  • Certified Public Accountant (CPA)
  • Construction Safety and Health – OSHA 30-Hour Certification
  • ServSafe
  • Certified Public Accountant
  • Leadership in Energy and Environmental Design (LEED) Green Associate – U.S. Green Building Council
  • Sustainable Facility Professional (SFP) – International Facility Management Association

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