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Skills

  • Operational improvement
  • First Aid/CPR
  • Business operations
  • Export process automation
  • Staff management
  • Conflict resolution with international clients
  • Export compliance regulations
  • Regulatory compliance
  • Customs clearance processes
  • Safety and compliance

Work Experiences

  • Directed global export operations, processing shipments worth over $15 to 18 countries annually.
  • Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.
  • Developed export safety standards.
  • Achieved savings over 4 years.
  • Directed export expansion strategies into the Pacific Northwest.
  • Used a process computer system, a hand-held inventory control device, and a calculator to perform streamlined.
  • Achieved a customer satisfaction rate of 79%.
  • Adjusted export schedules during global disruptions in 2023, minimizing project delays and achieving 79% of on-time delivery.
  • Achieved zero fines.
  • Achieved a 79% increase in on-time shipments.

Summaries

  • Export Supervisor is a multi-talented Export Supervisor who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Coordinated with sales teams.
  • Adjusted shipping routes.
  • Export Supervisor with 17 years of successful performance reporting and quality assurance experience.
  • Boosted customer satisfaction by 19%.
  • Achieved 26% increase in shipment accuracy.
  • Exceptional at keeping track of current inventory levels and replenishing them based on consumer demand and sales forecasting.
  • Achieved 19% increase in on-time delivery.
  • Achieved 26% on-time deliveries during crises.

Accomplishments

  • Reduced export documentation processing time by 35% through the successful introduction of digital tracking solutions.
  • Resolved international export discrepancies, reducing service claims by 46% and contributing prompt, successful customer issue resolutions.
  • Developed an incident reporting system for shipments, reducing the average time to resolution from 15 hours to 9 hours.
  • Initiated automation of export documents and filings, reducing compliance errors by 57%, and speeding up approval cycles.
  • Collaborated with customs brokers to ensure all international regulatory requirements were met with zero compliance failures.
  • Troubleshot and resolved documentation issues with customs authorities, preventing potential fines and ensuring regulatory compliance.
  • Coordinated export operations for 6 key markets, ensuring the timely and compliant delivery of goods.
  • Successfully negotiated faster shipping lanes, leading to a 72% increase in shipment speeds to international markets.
  • Created export documentation guides that improved accuracy in filing by 44% and reduced delays caused by common paperwork errors.
  • Resolved product issue through consumer testing.

Affiliations

  • Society of Women Engineers
  • Global Trade Professionals Alliance (GTPA)
  • International Transport Workers' Federation (ITF)
  • World Customs Organization (WCO)
  • National Association of Social Workers
  • Freight Logistics Optimization Works (FLOW) Network
  • Lions Club
  • National Association of Freight & Logistics (NAFL)
  • Rotary International
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Export Specialist (CES) from the National Customs Brokers & Forwarders Association of America (NCBFAA)
  • International Federation of Freight Forwarders Associations (FIATA) Diploma in Freight Forwarding
  • CompTIA Network+
  • Customs Trade Partnership Against Terrorism (C-TPAT) Certification
  • Incoterms® 2020 Certification from the International Chamber of Commerce (ICC)
  • Certified Dangerous Goods Professional (CDGP)
  • CompTIA A+ Technician
  • Bachelor’s Certificate in Logistics and Export Management from method
  • International Import-Export Certification by standard
  • Certified Public Accountant (CPA)

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