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Skills

  • Go-to-market strategy development
  • Team management
  • Regulatory compliance
  • Budgeting and Allocation 
  • Agile Product Development
  • PeopleSoft
  • First Aid/CPR
  • Market Analysis
  • Market Positioning
  • Budgeting and financial forecasting

Work Experiences

  • Collaborated with engineering on category.
  • Worked with senior sales, engineering, and other business development executives to develop vertical market best practices marketing initiatives and media positioning.
  • Achieved year-over-year revenue growth of 47%.
  • Achieved a 8 reduction in procurement costs.
  • Planned and executed events and marketing programs that resulted in 3 times the number of qualified leads that were expected.
  • Boosted overall satisfaction scores by 23% in post-launch surveys.
  • Boosted overall market demand by 78%.
  • Oversaw marketing projects from conception to completion, including conceptual planning, schedule management, and final execution.
  • Boosted customer satisfaction rates.
  • Achieved growth over 2016.

Summaries

  • Achieved results within standard.
  • Accelerated time to market.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excited to bring my quality assurance experience to my new position.
  • Accomplished results within initiative.
  • Employees are motivated to perform at their best by a hardworking team builder.
  • Leader who is detail-oriented, attentive, and decisive.
  • With exceptional Miscellaneous expertise and top-notch communication abilities, highly skilled in forecasting, project management, and strategic planning.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Awarded for customer satisfaction.

Accomplishments

  • Led post-launch performance reviews for SAP, gathering and acting on customer feedback to improve satisfaction ratings by 76%.
  • Spearheaded market fit analysis for SAP, identifying untapped customer segments and securing $5 in new revenue during 18 months.
  • Facilitated end-to-end client solutions that aligned product offerings to company-wide initiatives, resulting in 18% growth in customer satisfaction scores.
  • Documented and resolved program which led to category.
  • Collaborated with marketing teams to execute rebranding initiatives that boosted social engagement by 70% and led to framework.
  • Conducted market segmentation analysis to identify potential premium customers, leading to a targeted campaign that boosted high-margin sales by 67%.
  • Optimized CRM initiatives by designing tailored client engagement strategies that resulted in a 68% increase in client retention.
  • Streamlined the go-to-market strategy for QuickBooks, cutting launch preparation time by 31% and increasing team output.
  • Created and managed a national strategy for product rollouts, synchronizing efforts across 11 regions to ensure consistent nationwide results.
  • Collaborated with the R&D team to prioritize product features based on market demand, reducing time-to-market by 48% for high-priority items.

Affiliations

  • American Supply Chain Management Executives Network (ASCME)
  • Distribution Management Association (DMA)
  • Global Leadership & Development Network (GLDN)
  • National Association of Social Workers
  • American Marketing Association (AMA)
  • Society of Women Engineers
  • National Retail Federation (NRF)
  • Society of Product Managers (SoPM)
  • International Association of Administrative Professionals
  • Product Management Festival Community (PMF)

Certifications

  • First Aid/CPR Certified
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Executive Leadership Certificate - method 2024
  • HubSpot Content Marketing Certification
  • Cisco Certified Network Associate (CCNA)
  • Advanced Pricing Optimizations - Pricing Excellence Certification
  • CompTIA Network+
  • Certified Brand Manager (CBM) - AIPMM
  • Facebook Ads Manager Certification
  • Certified Business Analysis Professional (CBAP)

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