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Skills

  • Process improvement
  • Letterpressing
  • Dye font filling
  • Eco-friendly ink and substrate selection
  • Planning and coordination
  • Client Satisfaction Improvement Strategies
  • Quality control analysis
  • ISO certified
  • Project organization
  • MS Office

Work Experiences

  • Answered 15 phone calls per one year to assist customers.
  • Developed a reputation for punctuality and hard work.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Achieved results within several months.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Stayed within budget by collecting time projections and reporting changes during creative implementation.
  • Working with team members and customers to find workable solutions improved operations.
  • Management recognized me for providing outstanding customer service.
  • Double-checked work areas to ensure that each load's printed sheets, mutts, and blanks were all present and correct.
  • Was in charge of all tasks delegated to me, including team leadership and stakeholder engagement.

Summaries

  • Knowledge of Adobe Creative Suite in depth, as well as strategic planning and process improvement abilities.
  • With 14 years of experience, I'm a hardworking Printing Press Operator.
  • Flexographic Printer with vendor management and project management abilities.
  • Results-oriented Miscellaneous professional with performance reporting, quality assurance, and vendor management strengths.
  • Project management Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Achieved significant yearly savings.
  • Method, initiative, and process are all available.
  • Knowledgeable in the use of ServiceNow and color matching
  • Achieved a 40% decrease in setup times.
  • Operator of a productive printing press with 13 years of experience maintaining and operating program.

Accomplishments

  • Continually monitored ink blends and color quality, producing vibrant, consistent labels that improved client satisfaction by 42%.
  • Developed and implemented misprint reduction strategies that reduced reworks by 19%.
  • Collaborated with the maintenance team to troubleshoot and repair printing machines onsite, preventing costly delays.
  • Key contributor in reducing ink-related expenses by 3% through efficient use of inventory management systems.
  • Selected and mixed custom ink formulas for specialized printing projects, resulting in an increase in client satisfaction by 20%.
  • Created preventive maintenance schedules for flexographic equipment, reducing breakdowns and downtime by 60%.
  • Implemented UV-cured ink technology, cutting drying times by 3% and improving overall production speed.
  • Led a team that produced 8 million high-quality labels for Miscellaneous clients, enhancing brand impact and durability on final products.
  • Integrated lean manufacturing practices to streamline pressroom operations, resulting in a cost saving of $2 annually.
  • Achieved zero misprint product runs for 7 consecutive months, enhancing product integrity and customer appreciation.

Affiliations

  • Volunteer, Print Education Forum - Mentored newer members of the industry on best practices for producing high-resolution, dynamic flexographic prints.
  • Active Participant, Sustainable Green Printing Partnership (SGP) - Collaborated with industry leaders to integrate sustainable printing practices and reduce waste.
  • Certified Graphic Designer, Adobe Certified Expert (ACE) - Facilitated better communication and technical execution through expertise in Adobe design tools.
  • Attendee, Flexographic Monthly Webinar Series - Subscribed and attended webinars covering topics such as ink mixing accuracy, press calibration, and efficiency improvement.
  • Member, Specialty Graphic Imaging Association (SGIA) - Kept up with emerging trends in digital and flexographic printing through seminars and professional networking.
  • Certified Flexographic Prepress Professional, program - Demonstrated expertise in managing prepress workflow for optimized print runs.
  • Participant, Color Management Professional™ (CMP) Certification Program by IDEAlliance - Completed training on industry-leading color accuracy methods.
  • Certification Candidate, Technical Association of the Graphic Arts (TAGA) - In the process of gaining certification in advanced technical processes for ink and print materials.
  • Contributor, FlexoGlobal Discussion Forum - Shared industry-specific knowledge on color control, viscosity management, and print troubleshooting.
  • Member, The European Flexographic Industry Association (EFIA) - Participated in educational training programs aimed at process improvement and waste reduction in flexo printing.

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Graphic Arts Technical Foundation (GATF) Press Operator Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Graphic Communications Technician (CGCT) from Cedar Works
  • Six Sigma Green Belt Certification
  • Certified Machine Operator (CMO)
  • ISO 9001:2015 Internal Auditor Certification
  • CompTIA Network+
  • ServSafe
  • Certified Public Accountant (CPA)

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