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Skills

  • MS Office
  • Relationship development
  • Staff training/development
  • Ability to Scale Agile Across Teams
  • Churn reduction techniques
  • Operational improvement
  • Conflict resolution
  • System equipment
  • Employee scheduling
  • Budget development

Work Experiences

  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Organized two years leadership workshops to teach team members about productivity best practices.
  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Increased profits by 7% in one year through a restructure of the business line.
  • Accelerated feature delivery by 50%.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Oversaw a successful turnaround that resulted in the elimination of over $11 in debt in two years.
  • Scheduled employees for one year shifts, taking customer traffic and employee strengths into consideration.
  • Kept track of 7 employees' daily activities and devised plans to address issues that resulted in standard.

Summaries

  • Agile Product Owner who is forward-thinking and knows a lot about cross-functional collaboration.
  • Forward-thinking leader with experience in setting goals, quality standards, and standard initiatives, as well as ensuring that objectives are met quickly and efficiently.
  • Agile Product Owner is a multi-talented Agile Product Owner who is consistently rewarded for planning and operational improvements.
  • Dedicated to providing excellent initiative services and efficient conflict resolution.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Strong track record of developing precise and targeted business operations plans, managing system areas, evaluating performance, and implementing change.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Professional with exceptional sales, risk assessment, and performance reporting abilities.
  • Known for leading process employees to complete system tasks and for success in standard industries.
  • Strengths in cross-functional collaboration and vendor management backed up by Computers Software training.

Accomplishments

  • Developed and maintained a clear product backlog, leading to an increase in sprint success rate by 51% and a reduction in development rework.
  • Reduced technical debt by 68% by partnering with engineering teams on a code refactoring initiative within the product.
  • Drove product strategy alignment across stakeholders, improving clarity of product deliverables and reducing time spent in meetings by 34%.
  • Led a post-release retrospective analysis, identifying key production inefficiencies and improving operational performance by 16%.
  • Facilitated weekly product backlog grooming sessions that resulted in improved clarity and delivery of 6 key features within planned sprint scope.
  • Introduced A/B testing protocols into sprint cycles, improving feature adoption by 71% and reducing user complaints related to framework.
  • Collaborated with team of 15 in the development of method.
  • Worked closely with UI/UX design teams for a comprehensive interface redesign, improving navigation and overall user experience for 3 active users.
  • Introduced a customer feedback management system that decreased user pain points related to process by 39% within standard.
  • Drove improvements in user engagement by introducing a feedback loop tied to NPS scores, raising user satisfaction by 24% points.

Affiliations

  • Member of the Agile Product Management Association (APMA), focused on delivering continuous value through rapid iterations.
  • Certified LeSS Practitioner (Large Scale Scrum), participating in the scaling of agile practices for enterprise-level product organizations.
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • Toastmasters
  • Member of the Product Owner Training Network, mentoring junior Product Owners on efficient backlog grooming and stakeholder negotiation strategies.
  • Certified in PMI Agile Certified Practitioner (PMI-ACP) to effectively lead agile product teams and implement agile frameworks.
  • Attendee of global meetup sessions organized by Agile Alliance, learning cutting-edge practices in product backlog refinement and sprint planning.
  • Certified Product Owner (CPO) through the International Consortium for Agile (ICAgile).
  • Certified SAFe® 5 Product Owner/Product Manager (POPM) through Scaled Agile, Inc.

Certifications

  • SAFe Lean Portfolio Management Certification
  • CompTIA A+ Technician
  • IIBA Agile Analysis Certification (IIBA-AAC)
  • SAFe® Product Owner/Product Manager (SAFe® POPM)
  • Agile Business Consortium Foundation Agile Project Management Certification
  • Project Management Professional (PMP)
  • ICAgile Certified Professional in Product Ownership (ICP-APO)
  • Product Management Certificate - General Assembly
  • CI/CD Systems Certified Professional (offered by Meridian)
  • ICAgile DevOps Professional (ICP-IDO)

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