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Skills

  • Inventory management
  • RFI Scanners
  • Onboarding and training of staff
  • Time management and prioritization
  • Monthly sales target achievement
  • MS Office
  • Business operations
  • Building brand awareness
  • Driving business growth
  • Team building

Work Experiences

  • Achieved a 34% improvement in seasonal sales strategies.
  • Looked over sales reports to see how I could improve sales and inventory management accuracy.
  • Worked one-on-one with employees to motivate them while also providing constructive criticism in a busy retail environment.
  • Cultivated profitable relationships with clients through active engagement, issue resolution, and data analysis talents.
  • Reviewed inventory and sales records, kept track of trends, and reported on activities to senior management for use in making key decisions.
  • Increased store sales by 4% by cross-selling complementary items.
  • Found discrepancies between accounting records and cash drawer transactions by researching daily transactions.
  • Ensured inventory accuracy by counting stock on hand accurately and reconciling discrepancies.
  • Achieved a 81% increase in repeat business.
  • Achieved a 17% boost in membership sign-ups.

Summaries

  • Standard, initiative, and program are all available.
  • Motivating leader who has built and managed method teams in the past.
  • ITIL certified
  • Workflow optimization Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Sporting Goods Department Manager and team leader with 2 years of experience in metric settings.
  • Ability to recognize program issues and integrate initiative solutions to achieve method.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Multi-talented Sporting Goods Department Manager with 15 years of experience motivating employees and assisting customers to increase sales and profits.
  • Proficient in promoting initiative by leveraging project management and stakeholder engagement knowledge.
  • Individual who is enthusiastic and capable of working in both a team and independently.

Accomplishments

  • Helped grow the customer loyalty program in the sporting goods department, increasing repeat business by 61% over one year.
  • Spearheaded employee engagement initiatives by launching recognition programs, resulting in a 61% decrease in staff turnover.
  • Collaborated with external vendors to secure exclusive product launches, helping increase new product sales by 74% within 6 months.
  • Implemented advanced staff training programs, certifying over 11 employees in enhanced product knowledge and sales techniques.
  • Analyzed regional market trends and tailored inventory levels accordingly, boosting profitability by 58% in key product categories.
  • Worked with corporate teams to integrate new POS systems, reducing checkout times and improving overall customer service efficiency.
  • Reduced overall shrinkage in the sporting goods department by coordinating regular audits, achieving compliance of 73%.
  • Directed rental services and special promotions for fitness equipment, increasing client retention rates by 33% over the past year.
  • Enabled team success by designing an associate sales competition, with top performers contributing to an overall sales growth of 31%.
  • Led a cross-functional team to redesign the store layout, optimizing customer flow and increasing total store sales by 17 over several months.

Affiliations

  • Attendee, Retail Industry Leaders Association (RILA) conferences, keeping up to date on the latest retail management innovations.
  • Sponsored athlete or coach for a charity sports event hosted by Brightline, utilizing leadership skills to enhance community relations.
  • Completion of an advanced course in Supply Chain Management from Northwind, focusing on supplier negotiations and cost reductions.
  • Certified in Conflict Resolution in the Workplace through Harbor & Co., leading to improved team performance and customer satisfaction.
  • Received Certification in Retail Management from initiative in 2019, enhancing skills in budgeting and team leadership.
  • Affiliated with the National Association of Sporting Goods Retailers, engaged in product knowledge development and customer trends.
  • Certified in OSHA Safety Procedures, ensuring workplace compliance with safety regulations and practices.
  • Affiliate with Sports Coaching International, using knowledge and training techniques to engage staff in physical and team-building activities.
  • Participation in ongoing professional development workshops through the National Sporting Goods Association (NSGA).
  • Winner of the ‘Top Department Performance’ Award at Ironclad Systems for increasing sales by 59% for 2018.

Certifications

  • Certified Retail Strategist—Retail Management Institute
  • Certified Retail Safety Inspector (CRSI)—Brightline
  • Certified Loss Prevention Specialist (CLPS) - Loss Prevention Foundation
  • Cisco Certified Internetwork Expert (CCIE)
  • Fundamentals of Retail Buying and Forecasting—category
  • Sports and Fitness Management Certificate—Summit Group
  • Data Analytics and Foot Traffic Analysis Certification—initiative
  • Certified Professional in Retail Store Operations (CPRSO)—procedure
  • Certified Sporting Goods Manager (CSGM)—metric
  • Certified Public Accountant (CPA)

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