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Skills

  • Graphic design
  • Problem resolution
  • Customer service
  • Brand consistency across digital platforms
  • Designing for e-commerce-optimized experiences
  • Digital imagery
  • Website graphics
  • Google Analytics for design insights
  • Production layouts
  • Designing for accessibility (WCAG compliance)

Work Experiences

  • Contributed to a 6% increase in donor participation.
  • Contributed to a 70% growth in lead generation.
  • Collaborated with marketing and development teams.
  • Achieved a 23% increase in click-through rates.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Achieved results in 6 months.
  • Built and maintained design systems across 8 projects, reducing client brand inconsistency by 21%.
  • Had an excellent attendance record and was always on time for work.
  • Consistently met deadlines by refining workflows and utilizing framework, enabling a 28% increase in project delivery efficiency.
  • Built and maintained design systems.

Summaries

  • Consistently created designs.
  • Adept in utilizing Figma and Sketch.
  • Adept at collaborating with cross-functional teams to deliver seamless UX/UI designs for Asana apps, achieving a 81% improvement in user journey completion rates.
  • Achieved Excellence Award in 2018 for outstanding design.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A versatile Digital Designer with experience in developing scalable creative assets across multiple mediums, driving 16% growth in lead generation for high-profile clients.
  • Approach to idea and concept development that is unique.
  • Within Miscellaneous, senior Digital Designer and outstanding performer in process improvement and strategic planning.
  • Attracted 15 new participants.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Designed social media graphics for Beacon Labs, boosting follower engagement by 68% in three years.
  • Enhanced UI components and icons for Summit Group’s SaaS product, improving operational speed by 83%, enhancing user satisfaction.
  • Created visually compelling email marketing templates increasing click-through rates by 54% using QuickBooks.
  • Directed photography and video editing efforts for digital campaigns, leading to a 77% increase in views on SAP.
  • Led a 15 person team in creating style guides for Lakeside Partners, ensuring cohesive branding across all digital outputs.
  • Optimized typography and visual hierarchy for program, improving user retention on Adobe Creative Suite by 22%.
  • Supported product launches by creating 8-page brochures and other digital collateral, helping increase pre-orders by 70%.
  • Implemented data-driven design revisions using Google Analytics, reducing cart abandonment rates by 56% for system.
  • Produced motion graphics for launch campaigns on Microsoft Excel, driving engagement by 72% over several months.
  • Contributed to user experience enhancements by conducting usability tests on framework prototypes, improving navigation efficiency by 16%.

Affiliations

  • Toastmasters
  • International Association of Business Communicators (IABC)
  • Society of Human Resource Management
  • Adobe Creative Cloud User Group
  • Association of Registered Graphic Designers (RGD)
  • Rotary International
  • Association for Computing Machinery
  • National Association of Social Workers
  • Art Directors Club (ADC)
  • Association for Computing Machinery Special Interest Group on Computer-Human Interaction (ACM SIGCHI)

Certifications

  • Sketch Masterclass Certification - metric
  • Advanced SVG Animation Techniques - Jira
  • Certified Web Accessibility Specialist (CWAS) - Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Google Mobile Web Specialist Certification
  • Certificate in Advanced Web Design - Northwind
  • Motion Graphics Using After Effects Badge - LinkedIn Learning
  • Certified Specialist in User-Centered Design - Vantage
  • First Aid/CPR Certified

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