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Skills

  • Vendor relationship management
  • MS Office
  • Disaster recovery planning and backup strategies
  • Change management and organizational transformation
  • Legacy System Modernization
  • Requirements analysis
  • Problem resolution
  • IT infrastructure optimization
  • Budgets
  • Budget administration

Work Experiences

  • Collaborated with vendors to ensure timely and under-budget implementation of a CRM system, increasing sales productivity by 44%.
  • Developed performance dashboards for C-suite.
  • Aligned features with the company’s strategic goals.
  • Deployed a new accounts payable system.
  • Achieved $13 savings in software licensing.
  • Achieved a 34% profit increase.
  • Delivered business application support for 16 users, enhancing system reliability which contributed to an Top Performer for operational excellence.
  • Achieved a 72% reduction in system downtime.
  • Assisted in the implementation of warehouse management system software applications that allowed for task management to be centralized.
  • Customized system to meet unique departmental needs, leading to a 24% increase in user adoption and streamlining department-specific processes.

Summaries

  • Experienced in disaster recovery planning, roadmapping, and team development.
  • Accomplished Business Applications Manager skilled in cloud migration and system integration, resulting in cost savings of $5 and improved resource allocation across multi-department setups.
  • Intelligent Information Technology Manager with 7 years of IT management experience, including infrastructure, application support, and security services oversight.
  • Detailed in the development of innovative business solutions, the application of various methodologies, and the delivery of software engineering solutions for leading organizations.
  • Costs were consistently reduced while profits were increased.
  • Boosted accessibility across the organization.
  • Achieved a 64% system adoption increase.
  • Achieved 61% faster business intelligence reporting.
  • Achieved a reduction of server costs by $17.
  • Achieved software licensing savings of $13 over 2017.

Accomplishments

  • Automated the generation and distribution of financial reports using category, decreasing reporting time by 5 hours per week.
  • Analyzed performance metrics post-ERP migration, achieving an operational efficiency boost of 25% and improved interdepartmental collaboration.
  • Successfully implemented change management for adopting initiative, achieving a 16% increase in overall user adoption rates with zero downtime.
  • Spearheaded vendor selection and managed contract negotiations for the deployment of method, completing the project procedure under budget and ahead of schedule.
  • Affected a 26% rise in process efficiency by automating data collection and business analytics with system.
  • Coordinated cross-functional teams to design and deploy customized business applications, enhancing operational efficiency by 83% across 15 departments.
  • Orchestrated the integration of a scalable ERP solution across 7 departments, boosting procurement and inventory management by 32%.
  • Led process automation initiatives using QuickBooks, which reduced manual tasks by 50% and streamlined workflow across departments.
  • Resolved product issue through consumer testing.
  • Standardized business process workflows, driving consistency and improving time-to-resolution metrics by 52%.

Affiliations

  • Jaycees
  • Association for Supply Chain Management (APICS)
  • Member of Technology Business Management Council, focusing on IT cost savings and optimization
  • Lions Club
  • Member of the Application Developers Alliance, dedicated to application performance and optimization
  • Global IT Networking Forum for infrastructure management
  • Certified Business Intelligence Professional (CBIP), focusing on enhanced reporting techniques
  • Member of the Database Management Association International (DAMA-I)
  • Member of the Business Technology Leadership Network (BTLN)
  • American Medical Informatics Association

Certifications

  • Certified Information Technology Manager (CITM)
  • CompTIA A+ Technician
  • SAFe 4 Agile Certification
  • Amazon Web Services (AWS) Certified Solutions Architect
  • Microsoft Certified: Dynamics 365 Fundamentals
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Lean Six Sigma Black Belt
  • Scrum Alliance Certified Product Owner (CSPO)
  • Microsoft Certified: Power Platform Fundamentals

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