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Skills

  • Team management
  • Auditing and compliance monitoring
  • Cross-departmental collaboration
  • Data analysis and KPI monitoring
  • Team building
  • Conflict Resolution in Teams
  • Problem resolution
  • Stakeholder relations
  • Advanced knowledge of technology
  • First Aid/CPR

Work Experiences

  • Composed policy and procedure manuals for Jira, enabling clearer communication and uniform practices across 2 locations.
  • Analyzed feedback from program.
  • Championed the integration of ServiceNow platform, which streamlined project planning and cut reporting times by 73%.
  • Adjusted program strategies.
  • Coordinated a large-scale pilot for Adobe Creative Suite, gathering data that influenced the scaling strategy and secured $2 in ongoing funding.
  • Contributed to a 26% growth in program participants.
  • Achieved expansion over the past year.
  • Increased revenue by 16% by implementing successful standard marketing campaigns that penetrated new markets.
  • All project-related documents were maintained and updated by me.
  • Delivered projects on time and under budget.

Summaries

  • On a daily basis, this versatile leader is capable of handling a variety of functions.
  • Work well with others on a team and with the general public to create educational and entertaining programs.
  • Administrative, operational, and outreach program functions are all handled by this talented Program Director.
  • Strengths in vendor management and quality assurance backed up by Pharmacy training.
  • Achieved 53% reductions in project costs.
  • Senior Program Associate with 10 years of successful cross-functional collaboration and performance reporting experience.
  • Adept at streamlining multi-department collaborations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adjusted strategies and workflows to align with program goals.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Secured additional funding of $15 through effective negotiation with sponsors, leading to the expansion of Jira into new regions.
  • Developed and trained staff on best-practice procedures, contributing to a 73% closure rate on projects within the first month of implementation.
  • Managed and tracked program budgets, ensuring all projects stayed within financial limits and reducing overspending by 72%.
  • Analyzed program performance data and KPIs, leading to adjustments that improved project outcomes by 59%.
  • Assisted in policy development for Salesforce, which resulted in category.
  • Engineered resource and time management strategies that helped deliver 9 projects ahead of deadlines and under the allocated budget in 2018.
  • Implemented new tracking/reporting tools in SAP for improved monitoring of program KPIs, resulting in program.
  • Facilitated over 18 training and capacity-building activities for team members, improving cross-departmental skills and reducing knowledge gaps by 60%.
  • Conducted in-depth performance reviews for programs, leading to recommendations that improved participant satisfaction by 40%.
  • Solved complex team conflicts using collaborative problem-solving techniques, boosting team performance and satisfaction levels by 60%.

Affiliations

  • TechSoup Nonprofit Support Programs
  • Association for Talent Development (ATD)
  • National Association of Social Workers
  • Society for International Development (SID)
  • International Development Research Association (IDRA)
  • Partnership for Public Service
  • International Association for Program and Project Management (IAPPM)
  • Financial Management Association International (FMA)
  • Lions Club
  • European Association for International Education (EAIE)

Certifications

  • CompTIA Network+
  • Advanced Certificate in Scalable Process Design, Vantage
  • Certified Business Analysis Professional (CBAP)
  • Certified Change Management Specialist (CCMS) – method
  • Cisco Certified Internetwork Expert (CCIE)
  • Managing Stakeholder Engagement Certification, Power BI
  • Certificate in Policy Advocacy and Communication Strategies, Beacon Labs
  • Certified Public Accountant
  • Social Impact Partnership and Collaboration Certificate, Brightline
  • Advanced Certificate in Strategic Leadership and Program Management, Ironclad Systems

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