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Skills

  • Skilled multi-tasker
  • Grants Management
  • Analytical thinker
  • Oral and written communication
  • Credit and collections
  • Cross-functional team collaboration
  • MS Office
  • Alternative Discipline Techniques
  • Preparing weekly sermons
  • Operational improvement

Work Experiences

  • 12 new team and departmental projects, including process, were spearheaded and led by me.
  • Oversaw the logistics of volunteer scheduling, supply, and transportation.
  • Referred clients to the appropriate team members, community agencies, and organizations to meet treatment needs.
  • Updated patient charts with data such as medications using Adobe Creative Suite in order to keep records current and support accurate treatments.
  • Attendance at community events, promotional materials, and other methods were used to recruit new members.
  • Held community workshops to promote various programs and inform the public about services that are available.
  • Gathered information, analyzed it, and compiled reports for distribution to the appropriate people.
  • Was in charge of training all new employees.
  • Provided constructive feedback and contributed ideas at weekly staff meetings.
  • Was the director of a multidisciplinary program that helped over 15 abused and neglected children and adolescents.

Summaries

  • Having the ability to persevere in the face of adversity.
  • Flexible and adaptable to changing patient needs and conditions.
  • Exceptional planning, problem-solving, and organizational skills.
  • Clear understanding of project management and performance reporting as well as strategic planning training.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Professional with a passion for finding and training successful volunteers.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Dedicated to providing exceptional client service on a consistent basis.
  • Time manager, communicator, and problem solver extraordinaire.
  • Grant writing, fundraising, and media relations are all skills she possesses.

Accomplishments

  • Resolved product issue through consumer testing.
  • Established
  • Documented
  • Created a volunteer appreciation system, increasing volunteer satisfaction scores by 82% leading to improved retention.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved category which led to standard.
  • Trained
  • Increased
  • Designed a mentorship program for at-risk youth, pairing 3 students with community leaders to foster personal and intellectual growth.
  • Established partnerships with 14 educational institutions for internship programs, creating experiential learning opportunities for local students.

Affiliations

  • International Association of Administrative Professionals
  • Local Chamber of Commerce Raleigh
  • Habitat for Humanity Volunteer Network
  • National Association of Latino Arts and Cultures
  • Rotary International
  • HandsOn Network
  • Society of Human Resource Management
  • International Association for Volunteer Effort (IAVE)
  • Association for Volunteer Administration (AVA)
  • Society of Women Engineers

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Social Media for Nonprofits Certification by Harbor & Co.
  • CompTIA A+ Technician
  • Certified Social Impact Strategist by framework
  • Diversity, Equity, and Inclusion Certification by Lakeside Partners
  • Licensed Clinical Social Worker
  • Basic Mediation Training from standard
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • Certified Community Outreach Specialist by Beacon Labs

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