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Skills

  • Team building
  • Account servicing
  • Network development
  • Relationship development
  • Communications
  • CRM utilization and data analytics
  • Territory management
  • Service agreements
  • MS Office
  • Retention strategies

Work Experiences

  • Managed Workday inventory to improve sales pitches and closed more than 3 sales in 6 months.
  • Based on SMB account interactions.
  • Achieved a 35% boost in pipeline growth.
  • Accelerated closing time by one year.
  • Collaborated with the marketing team to launch a targeted outreach campaign, increasing qualified lead generation by 16%.
  • Achieved results within one year.
  • Consistently exceeded revenue goals.
  • Adopted by one year.
  • Closed $66,000 in new business within the the West Coast region by successfully identifying under-served SMB segments.
  • Met with current and potential customers to assess their needs and make recommendations for the best procedure solutions.

Summaries

  • High-achieving SMB Account Executive with a proven track record in sales and extensive Miscellaneous knowledge.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Customers have increased by 17%, and new sales revenue has increased by more than $18.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • French is a bilingual individual who is fluent in both languages.
  • Achieved a 80% increase in average deal size.
  • Achieved a 31% increase in new client acquisition.
  • Dedicated to providing excellent customer service.
  • Achieved a $122,000 revenue increase in the Miscellaneous market.

Accomplishments

  • Resolved product issue through consumer testing.
  • Trained 6 new account executives on product knowledge and effective sales tactics, accelerating their path to quota attainment by 52%.
  • Played a key role in identifying and penetrating new SMB industry verticals, leading to 12 in new bookings.
  • Developed and executed a renewal strategy that improved SMB account retention by 28%, increasing recurring revenue.
  • Led contract negotiations for multi-year agreements, securing $10 in revenue over two years.
  • Provided tailored consultative advice to SMB clients, leading to a 40% increase in client satisfaction score.
  • Led cross-functional teams in winning 18 new SMB accounts valued at $2, driving company growth in 2023.
  • Developed an automated KPI reporting tool that reduced reporting time by 6 months, aligning the sales team's focus with strategic goals.
  • Streamlined the SMB sales process from prospecting to closing, cutting down average deal closure time by 9 days.
  • Utilized Salesforce CRM to streamline sales pipeline management, reducing the average sales cycle by 2 days.

Affiliations

  • Enrolled in the HubSpot Academy's CRM & Inbound Sales Certification program procedure
  • American Society of Safety Professionals
  • Committee Member of the Business Development Executives’ Network Seattle 2019
  • Lions Club
  • International Council of Nurses
  • Member of the Contract Negotiations Forum for Tech Vendors standard
  • Member of the Partner Channel Development Association (PCDA) 2017
  • National Association of Social Workers
  • Affiliated with the National Technology Sales Association (NTSA) standard
  • Participant in the SMB Account Growth Think Tank hosted by metric 2024

Certifications

  • Certified Pricing Professional (CPP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Negotiation and Influencing Skills Certification by Meridian
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Data-Driven Sales Strategy Certification by Coursera
  • Outreach Sales Engagement Platform Certification
  • Certified Professional Sales Person (CPSP)
  • LinkedIn Sales Navigator Manager Certification

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