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Skills

  • Prioritization
  • Financial aid document posting
  • Schedule management
  • Process improvement
  • Microsoft Office Suite
  • Data organization
  • Team training and development
  • Appointment scheduling
  • Strong problem solver
  • Administrative support

Work Experiences

  • Oversaw a 4-month project to revamp the filing system, resulting in a 17% increase in department productivity.
  • Greeted customers and visitors in person as well as over the phone.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Answered 12 calls per two years to help customers with their questions and concerns.
  • Kept track of visitors and screened them to ensure that they had access to inter-office personnel.
  • Wrote business documents such as metric, framework, and process that were clear and professional.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Planned client service schedules for up to 15 employees on a weekly basis.
  • Corrected incomplete files by contacting the appropriate personnel and pursuing resolution with zeal.
  • Organized, opened, and routed incoming mail and deliveries to assist Medical Records Coordinators and Medical Records Coordinators in responding quickly to business and customer needs.

Summaries

  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Medical Records Coordinator is a fast-paced, detail-oriented Medical Records Coordinator who is eager to contribute administrative and operational expertise to a growing team.
  • With 14 years of experience as Medical Records Coordinator in Austin, I am organized and hardworking.
  • Within Miscellaneous, senior Medical Records Coordinator and outstanding performer in budget management and risk assessment.
  • Ready to take on a new challenge in an exciting position with a Miscellaneous company to help them achieve even greater success.
  • Strategic planning and budget management skills, as well as problem-solving knowledge.
  • In search of an opportunity in a high-pressure, deadline-driven environment.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Prepared to bring 3 years of experience to Beacon Labs and take on a new and challenging role.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.

Accomplishments

  • System Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
  • Reporting : Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.
  • Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Reviewed
  • Assisted
  • Research: Investigated and analyzed client complaints to identify and resolve issues.
  • Scheduling: Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
  • Determined
  • Coordinated
  • Oversaw method area.

Affiliations

  • American Society of Safety Professionals
  • Member of the National Association for Healthcare Quality (NAHQ) procedure
  • Association of Information Technology Professionals
  • Certified Health Data Analyst (CHDA) from the American Health Information Management Association (AHIMA)
  • International Council of Nurses
  • Healthcare Information and Management Systems Society (HIMSS)
  • Electronic Health Record (EHR) Certification from program
  • Certification in Healthcare Privacy and Security (CHPS)
  • Active contributor to the Patient Safety & Quality Healthcare (PSQH) Forum
  • Health Information Technology for Economic and Clinical Health (HITECH) Certification

Certifications

  • Certified Electronic Health Records Specialist (CEHRS) by National Healthcareer Association (NHA)
  • Advanced ICD-10 Coding Certification by Lakeside Partners
  • Cisco Certified Network Associate (CCNA)
  • Certified Patient Accounts Manager (CPAM)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Lean Six Sigma Yellow Belt - Healthcare Focus
  • Certified Specialist in Electronic Health Records (CSEHR)
  • Health Information Technology (HIT) Certification by Brightline
  • AHIMA Certified Documentation Improvement Practitioner (CDIP)
  • Health Information Management Systems Certification (HIMS)

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