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Skills

  • Sales forecasting
  • Customer relationship management (CRM) systems
  • Process improvement
  • Contract negotiation
  • Communications
  • Territory management
  • Interpersonal communication
  • Team building
  • Cross-functional team collaboration
  • Team management

Work Experiences

  • Cold calling and referrals were used to generate leads for sales and rental properties.
  • Appraised over 3 properties, maintaining accuracy and utilizing knowledge of procedure markets for accuracy every the past year.
  • Achieved above average regional sales performance.
  • Achieved 59% increase in overall sales activity.
  • Looked for industry trends on social media and through online sources.
  • Achieved an average increase of 85%.
  • Achieved sales in 2015.
  • Acquired CPA.
  • Achieved a 40% rise in conversion rates.
  • Educated over 17 weekly clients on the buying and selling processes to improve customer satisfaction and understanding.

Summaries

  • Boosted CRM system efficiency by 43%.
  • Achieved a listing turnover rate 58% faster than market average.
  • Award-winning Residential Sales Representative skilled in cold calling, territory management, and contract negotiation. Proven track record of exceeding quarterly sales quotas by 82%.
  • Achieved a repeat business percentage of 15%.
  • Costs were consistently reduced while profits were increased.
  • Achieved 79% reduction in listing duration using customized competitive market analyses. Skilled in providing accurate pricing strategies to drive faster home sales.
  • Clear understanding of strategic planning and stakeholder engagement as well as strategic planning training.
  • Within Miscellaneous, senior Residential Sales Representative and outstanding performer in workflow optimization and stakeholder engagement.
  • Achieved a 18% increase in sales performance year-over-year.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Documented and resolved system which led to process.
  • Trained new team members on CRM platforms, increasing onboarding efficiency by 77%.
  • Reduced the sales lifecycle by several months through customer education and timely follow-ups, accelerating revenue generation.
  • Used social media platforms such as Adobe Creative Suite to drive inbound sales leads, improving prospect engagement by 44%.
  • Collaborated with team of 4 in the development of category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated closely with cross-functional teams on product launches, surpassing pre-launch sales forecasts by 78%.
  • Leveraged Salesforce to manage over 9 client relationships, increasing lead-to-sale conversion by 77%.
  • Resolved product issue through consumer testing.
  • Implemented a new lead qualification process, raising the opportunity-to-close ratio by 78% in the first 16 months.

Affiliations

  • The Institute for Luxury Home Marketing
  • Society for Marketing Professional Services (SMPS)
  • International Council of Shopping Centers (ICSC)
  • National Retail Federation (NRF) Sales Network
  • Residential Real Estate Sales Professional Development Group
  • International Association of Administrative Professionals
  • Ethics Committee for Residential Real Estate Professionals
  • Association of Professional Sales
  • Association of Information Technology Professionals
  • National Association of Home Builders (NAHB)

Certifications

  • Professional Mortgage Certification – framework
  • Certified Sales Professional (CSP) – MRERF (Manufacturers' Representatives Educational Research Foundation)
  • CompTIA Network+
  • Accredited Buyer’s Representative (ABR) – National Association of Realtors (NAR)
  • Property Management Specialist Certification – Lakeside Partners
  • Inside Sales Certified – Lakeside Partners
  • Certified Real Estate Professional (CRP) – Summit Group
  • Salesforce Sales Consultant Certification – Northwind
  • Certified Public Accountant
  • Certified New Home Specialist (CNHS) – National Association of Home Builders

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