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Skills

  • Progress tracking
  • Staff training and development
  • Course material creation
  • Process improvement
  • Customer service
  • Needs analysis
  • Curriculum selection
  • Conflict resolution in team settings
  • Project management
  • MS Office

Work Experiences

  • Delivered instructional content for 7 global offices.
  • Achieved a 83% promotion rate.
  • Collaborated with facilitators and subject matter experts to develop 17 eLearning courses, reducing in-person training costs by $9.
  • Looked for industry trends on social media and through online sources.
  • Achieved this in 2018.
  • Created a central communication hub.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Balanced multiple project deadlines.
  • Contacted vendors to assess the curriculums and materials that were available.
  • Adjusted content to improve post-program application by 82%.

Summaries

  • Conducted a comprehensive gap analysis.
  • Created peer-learning workshops.
  • Consistently reduced development times.
  • Achieved 20% more accurate feedback.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Learning Coordinator is a multi-talented Learning Coordinator who is consistently rewarded for planning and operational improvements.
  • Addressed unique business needs.
  • Adept at vendor negotiation.
  • Achieved a 29% increase in 2020.
  • Proven track record of implementing innovative learning and retention strategies.

Accomplishments

  • Led the organizational logistics and content creation for program, attracting more than 2 attendees and forging new industry partnerships.
  • Orchestrated a learning program integrating gamification, resulting in a 46% increase in learner engagement and completion rates.
  • Created and delivered instructional content to 14 global offices, adapting training to diverse cultural and geographical needs.
  • Resolved product issue through consumer testing.
  • Coordinated the roll-out of a Learning Management System (LMS) across 4 global locations, improving user access and engagement.
  • Analyzed learner feedback and KPIs to revise courses, resulting in a marked improvement of 78% in knowledge retention.
  • Streamlined the training budget by 16% through strategic vendor partnerships and optimizing resource allocation.
  • Collaborated with team of 3 in the development of procedure.
  • Coordinated international training sessions in the Southwest, ensuring localized content increased engagement by 66%.
  • Conducted peer-learning workshops, improving team collaboration and skill proficiency by 56%.

Affiliations

  • Freemason
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Society for Human Resource Management (SHRM)
  • Jaycees
  • American Medical Informatics Association
  • Gamification Guild
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • International Association for Management Development in Dynamic Societies

Certifications

  • Articulate Storyline Mastery Certification
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Certificate in Advanced Learning Experience Design - Seattle
  • Learning and Performance Institute Accredited Trainer - 2023
  • Leadership in Educational Technology Certification by Brightline
  • Business Process Modeling Notation (BPMN) Certification by Beacon Labs
  • Learning Technologies Specialist Certification (LTS - Meridian)
  • Project Management Professional (PMP)
  • Train the Trainer Certification by Ironclad Systems

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