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Skills

  • Vendor relationship management
  • Business operations
  • Risk assessment and mitigation
  • User interface understanding
  • MS Office
  • Team Leadership
  • Pricing tool development
  • Project management
  • Process implementation
  • Employee scheduling

Work Experiences

  • Was in charge of overseeing daily operations, which included employee performance, preventative maintenance, and safety.
  • Improved maintenance employee training programs were implemented by me.
  • Tossed all outdoor debris, including yard clippings, into receptacles to properly maintain grounds.
  • Preventive maintenance protocols were established and documented by me.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Was in charge of the facility's day-to-day operations.
  • Drove a continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and resource allocation.
  • Applied the program to all company vehicles.

Summaries

  • Achieved full Lean compliance for all technicians.
  • Committed to sustainable practices.
  • Hardworking and conscientious when it comes to developing and enforcing maintenance schedules.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved production efficiency increases of 53%.
  • Committed to improving workplace safety and reducing risks through improved safety training.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Clear understanding of cross-functional collaboration and client relations as well as workflow optimization training.

Accomplishments

  • Won
  • Integrated
  • Marketing: Implemented marketing strategies which resulted in process growth of customer base.
  • Developed
  • Solved
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Recommended
  • Proposed
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Consulted

Affiliations

  • International Facility Management Association (IFMA)
  • European Federation of National Maintenance Societies (EFNMS)
  • Operational Excellence Society (OES)
  • Society of Human Resource Management
  • Project Management Institute (PMI)
  • Leadership in Energy and Environmental Design Accredited Professional (LEED AP)
  • Professional Facility Management Institute (PFMI)
  • American Industrial Hygiene Association (AIHA)
  • Building Owners and Managers Association International (BOMA)
  • Association for Computing Machinery

Certifications

  • Industrial Maintenance Electrical and Instrumentation (IMEI) Certification
  • Certified Building Commissioning Professional (CBCP)
  • Salesforce
  • OSHA 30-Hour General Industry Safety and Health Certification
  • CompTIA Security+
  • Certificate in Maintenance Planning and Scheduling
  • EPA 608 Certification (HVAC Maintenance Certification)
  • Leadership in Energy and Environmental Design (LEED) Accredited Professional
  • Building Operator Certification (BOC)
  • Certified Professional Maintenance Manager (CPMM)

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