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Skills

  • Excellent communication
  • File/records maintenance
  • Domestic and International Experience
  • Creative problem solving
  • Contract auditing
  • Customer service
  • Reports generation and analysis
  • Internal auditing
  • Tax preparation
  • Client-focused

Work Experiences

  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • System helped me achieve $138,000.
  • Achieved a 54% reduction in post-surgery complications.
  • Collaborated with veterinary staff to administer medications, improving recovery times by 5% for ill and injured animals.
  • Created multi-threaded admin web applications based on category.
  • Assisted in the rescue and rehabilitation of over 7 animals.
  • I'm looking into the health and well-being of the animals.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Achieved Six Sigma compliance.
  • Started two key partnerships that resulted in a 54% increase in revenue.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • For high-energy dogs, create individualized play sessions.
  • Achieved a 48% improvement in client satisfaction.
  • Committed to the dogs' well-being and the owners' peace of mind.
  • Achieved a 66% reduction in animal stress.
  • Achieved a 74% reduction in stress behaviors.
  • Caring and compassionate Animal Carer.
  • Achieved rapid recovery rates.
  • Accomplished at grooming and general pet hygiene, reducing stress in animals and improving overall customer satisfaction rates by 51%.
  • Top-producing salesperson and industry expert in Miscellaneous.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 11 in the development of program.
  • Expanded local animal rescue foster network by recruiting 18 new families, reducing shelter intake overcrowding by 18%.
  • Engaged with potential adopters to ensure informed decisions were made, resulting in a 83% increase in adoption retention rates.
  • Administered weekly animal welfare checks for foster families, facilitating 16 successful permanent adoptions and enhancing long-term animal care.
  • Coordinated animal transport logistics for cross-state animal rescues, ensuring a 43% safe arrival rate and efficient use of resources.
  • Developed a behavioral tracking system to monitor animal progress, leading to a 35% reduction in problem behaviors over several months.
  • Implemented a social media strategy to showcase rehabilitated animals, leading to a 72% increase in online engagement and subsequent adoption inquiries.
  • Used behavioral science techniques to train difficult-to-adopt animals, resulting in 61% of those animals finding permanent homes within 6 months.
  • Built strong relationships with local animal welfare organizations, leading to a 73% increase in collaborative adoption events and shared resources.

Affiliations

  • Member of the British Small Animal Veterinary Association, staying up-to-date with the latest in animal behavior research and care innovations.
  • Volunteer at the process Wildlife Rehabilitation Center, specializing in the daily care and feeding of injured birds and animals.
  • Active member of the International Association of Animal Behavior Consultants (IAABC) with a focus on advanced animal training techniques and behavioral therapy.
  • Active participant in the Global Federation of Animal Sanctuaries training program for sanctuary standards and animal enrichment practices, completed in 2020.
  • Member of International Veterinary Academy of Pain Management (IVAPM), focusing on welfare and pain management for senior or special needs pets.
  • Certified instructor for a Basic Pet Care course through the American Humane Society, teaching grooming, basic handling, and safety protocols, since 2019.
  • Participant in American Animal Hospital Association (AAHA) workshops on animal care protocols and quality management, 2020.
  • Completed a course on Animal Neurology and Behaviorism accredited by the American College of Veterinary Behaviorists (ACVB) in 2021.
  • Certified in Pet First Aid and CPR by the American Red Cross, ensuring all emergency procedures align with best practices.
  • Student coordinator for the Zoo Animal Management program at framework, organizing field visits and educational sessions on large animal care.

Certifications

  • Animal Shelter Management Certification, offered by University of the Pacific
  • NAVTA Approved Veterinary Assistant (AVA), from National Association of Veterinary Technicians in America (NAVTA)
  • Certified Canine Fitness Trainer (CCFT), issued by University of Tennessee/Canine Rehab Institute
  • Hoof Technician Certificate, from American Farrier's Association (AFA)
  • Certificate in Animal Health and Welfare, issued by program
  • Certified Wildlife Rehabilitation Specialist, completed through International Wildlife Rehabilitation Council (IWRC)
  • Animal Assisted Intervention Specialist (AAIS), completed through University of Denver Graduate School of Social Work
  • Fear Free Shelters Program, delivered by Fear Free LLC
  • Certified Companion Animal Nutritionist (CCAN), awarded by Companion Animal Sciences Institute
  • Certificate in Exotic Animal Care, completed at procedure

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