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Skills

  • Database maintenance
  • MS Office
  • Multi-department collaboration
  • Critical thinking
  • Report writing and documentation
  • Operational improvement
  • Data collection and analysis
  • Digital file organization
  • Problem-solving
  • Regulatory compliance

Work Experiences

  • Coordinated daily scheduling for 17 employees.
  • Collaborated with supply chain and operations teams to adjust production schedules in response to urgent client requests, improving client satisfaction rating by 26% points.
  • Confirmed shipping and delivery schedules.
  • Aligned resource allocation with project milestones.
  • Communicated regularly with clients and vendors to confirm shipping and delivery schedules, ensuring a 77% decrease in logistics disruptions.
  • Use the Microsoft Office Suite on a daily basis to create attractive fliers, create mailing labels, and manage my calendar, among other things.
  • Coordinated interviews with external clients.
  • Use Power BI to update status reports so that I can keep track of project progress and deadlines.
  • Plan student trips by researching vendors, creating purchase requisitions or check requests, arranging transportation, and ensuring that vendor contracts are met.
  • Achieved results over 6 months.

Summaries

  • Scheduling Clerk with 12 years of successful performance reporting and cross-functional collaboration experience.
  • Achieved 32% improvement in resource efficiency.
  • To improve the efficiency of initiative operations, they are well-coordinated in maintaining optimal inventories and supporting documentation.
  • In dynamic environments, resilient and adaptable.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Balanced workload effectively.
  • Anticipated and managed workloads.
  • In-depth experience liaising with line managers, negotiating logistics contract amendments, and preparing and revising warehouse plans are all things I'm proud to offer.
  • Strengths in team leadership and process improvement backed up by Miscellaneous training.
  • Anticipated workflow bottlenecks.

Accomplishments

  • Increased overall workplace productivity by 30% through forecasting tools that aligned scheduling with project demands.
  • Documented and resolved process which led to category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated 4 unique reports on employee time metrics weekly, allowing department heads to forecast headcount needs more accurately.
  • Led the implementation of a color-coded scheduling system, increasing team efficiency by 31% in 2016.
  • Reduced errors by 77% through the integration of an automated scheduling tool, improving overall task allocation processes.
  • Partnered with IT department to develop troubleshooting guides for common scheduling problems, reducing system downtime by 17 hours.
  • Supervised the allocation of resources across multiple teams, which contributed to 30% reduction in project bottlenecks.
  • Led coordination efforts for 8 teams across Raleigh, ensuring seamless execution of time-sensitive tasks.
  • Contributed to a 18% reduction in scheduling backlogs by identifying bottlenecks and reallocating staff to peak-time positions.

Affiliations

  • Institute for Supply Management (ISM) – Member from 2017, specializing in resource management
  • International Facility Management Association (IFMA) – Facility Scheduling focus
  • American Management Association (AMA) – Scheduling and Time Management section
  • Institute of Administrative Management (IAM) – Project calendar coordination track
  • National Logistics and Scheduling Professionals Alliance (NLSPA)
  • Scheduling Software User Group (SSUG) – Active in 2023, specialized in Microsoft Excel
  • National Association of Social Workers
  • Society of Human Resource Management
  • Society of Human Resource Management (SHRM) – Scheduling and Workforce Planning Group
  • International Association of Administrative Professionals (IAAP)

Certifications

  • Certified Solutions Architect – Amazon Web Services (AWS)
  • Diploma in Project Scheduling & Management by procedure
  • Project Management Professional (PMP) Certification by PMI
  • ServSafe
  • First Aid/CPR Certified
  • Certified Scheduling Professional (CSP) by Ironclad Systems
  • Certified Maintenance and Reliability Professional (CMRP) by SMRP
  • Master’s Certificate in Scheduling Management and Delay Analysis by Brightline
  • Advanced Scheduling Software Training - Asana Certification
  • Cisco Certified Internetwork Expert (CCIE)

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