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Skills

  • Supervision
  • Statutory Reporting
  • Team building
  • First Aid/CPR
  • Customer service
  • Financial Reporting for Senior Management
  • Fixed asset reporting familiarity
  • Communication with bank representatives and vendors
  • Financial accuracy across 15 locations
  • Problem resolution

Work Experiences

  • Developed customer rapport, which resulted in method through client relations and strategic planning.
  • Processed payroll for 14 employees, including commissions, taxes, paid time off, and healthcare benefits each two years.
  • Communicated critical operational improvements to improve performance using financial data from reports.
  • Aided the day staff by performing daily computer backups, virus scans, and software updates.
  • Used Salesforce to verify deposits, correct discrepancies, and process end-of-day paperwork with 3% accuracy.
  • Achieved zero variances.
  • Was in charge of a 9-employee team, as well as day-to-day accounting processes and financial accuracy.
  • Increased client loyalty and satisfaction with prompt, thorough, and timely resolutions.
  • Prepared detailed expense reports and capital expenditure requests.
  • Identified and suggested remedies for areas in need of improvement based on detailed daily reports and analysis.

Summaries

  • Personable with a strong commitment to achieving objectives, modernizing systems, and carefully managing procedure documentation.
  • Strong Quickbooks and ServiceNow skills, as well as a meticulous and accurate nature.
  • Financial planning and management expert with a track record of dependability and expertise in vendor management.
  • Financial reporting and analysis are second nature to me, so I'm well-versed in Asana.
  • Worker who is meticulous and enterprising and is committed to excellence.
  • Desire to apply budget management knowledge, team leadership and vendor management abilities in a new Cash Room Clerk position with a growing Miscellaneous company.
  • Skills in procedure techniques and metric financial management have been demonstrated in the past.
  • Professional who is well-organized, diligent, and focused.
  • Professional accountant with 13 years of strategic planning, customer relationship management, and account reconciliation experience.
  • Inventory control and tracking experience, as well as vendor negotiations.

Accomplishments

  • Worked closely with corporate finance to reconcile large-scale cash variances during year-end audits, contributing to a 26% reduction in unresolved items.
  • Led efforts to audit cash discrepancies for 9 stores, resolving over 26% of outstanding issues within one fiscal quarter.
  • Maintained effective communication with security providers and banks during high-risk, large denomination cash transfers, ensuring compliance and safety protocols.
  • Increased efficiency of daily cash settlement process by implementing automated cash management tools, leading to a 46% reduction in manual errors.
  • Utilized ServiceNow to manage and report cash collections, improving overall cash visibility by 46% within two years.
  • Effectively communicated with bank representatives to resolve daily cash deposit discrepancies within 7 working days, ensuring alignment between bank records and internal systems.
  • Processed high-volume cash deposits of up to $18 daily across multiple branches, adhering strictly to corporate and federal regulations.
  • Performed daily reconciliations across 9 locations, resolving up to 48% of cash variances before escalation to senior management.
  • Reduced incidents of counterfeit currency by implementing new verification systems and training staff to identify fraudulent bills, resulting in a 40% drop in losses.
  • Assisted in the design and implementation of new cash management workflows that resulted in a 77% boost in cash-handling efficiency by the finance team.

Affiliations

  • International Association of Bookkeepers (IAB)
  • American Institute of Cash Management (AICM)
  • American Medical Informatics Association
  • Institute of Internal Auditors (IIA)
  • Rotary International
  • National Association of Credit Management (NACM)
  • Institute of Finance and Management (IOFM)
  • American Marketing Association
  • National Retail Federation (NRF)
  • Financial Executives International (FEI)

Certifications

  • CompTIA Security+
  • Advanced Accounting and Reconciliation Techniques Certificate by metric
  • Cash Management & Forecasting Certification by The Corporate Finance Institute (CFI)
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Certified Fraud Examiner (CFE) by the Association of Certified Fraud Examiners (ACFE)
  • Cisco Certified Network Associate (CCNA)
  • Commercial Banking & Credit Analyst Certification (CBCA) by The Corporate Finance Institute (CFI)
  • Certified Treasury Professional (CTP) by the Association for Financial Professionals (AFP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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