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Skills

  • First Aid/CPR
  • Presentation and public speaking for benefit plan education
  • Process improvement
  • Benefits administration
  • Communications
  • Customer relationship management with benefits providers
  • Operational improvement
  • Employee adoption of new benefits programs
  • Employee self-service tools management
  • Benefits process automation

Work Experiences

  • Aligned benefit programs with M&A activities.
  • Assessed and applied best practices for annual benefits audits, leading to the qualification for Outstanding Service Award for compliance excellence.
  • Collaborated with finance and vendor teams.
  • Authored benefit plan education sessions.
  • Oversaw the delivery of procedure project by standard team, which resulted in framework.
  • Advised senior leadership on total rewards strategies, helping align benefits with company goals, resulting in a 69% higher employee retention rate.
  • Based on post-session surveys.
  • Had an excellent attendance record and was always on time for work.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Advised senior leaders on compliance updates.

Summaries

  • Senior Benefits Specialist is a multi-talented Senior Benefits Specialist who is consistently rewarded for planning and operational improvements.
  • Strong project management skills and a data-driven approach characterize this decisive leader.
  • Achieved annual savings of $10.
  • Achieved 15% higher engagement rates across core programs.
  • Achieved a 46% increase in submission accuracy.
  • Accomplished Senior Benefits Specialist with expertise in wellness program design and implementation, contributing to a 78% decrease in healthcare claims over 12 years.
  • Human Resources systems, compensation strategies, and benefit packages are all familiar to me.
  • Clear understanding of quality assurance and process improvement as well as team leadership training.
  • Adept at streamlining benefits programs, I have successfully reduced company healthcare expenses by 53% annually while simultaneously raising employee satisfaction scores by the same margin.
  • Achieved no premium increases for 2023 consecutive years.

Accomplishments

  • Designed a robust feedback mechanism for continuous employee input on benefits satisfaction, increasing engagement with benefits by 41% over several months.
  • Advised HR leadership on strategies to optimize the benefits renewal process, leading to a 81% decrease in benefits-related inquiries and escalations.
  • Conducted gap analysis on total rewards strategy, recommending improvements that led to 81% higher employee retention and improved satisfaction scores.
  • Designed and implemented a wellness program that boosted employee participation by 24% and led to a 38% reduction in absenteeism over several months.
  • Analyzed benefit utilization trends and designed targeted communications that increased employee use of preventive care services by 85%, resulting in overall healthier outcomes.
  • Participated in cross-functional task forces aimed at improving total rewards offerings, leading to improved employee retention by 17% over three years.
  • Administered employee benefit evaluations daily, providing timely responses to inquiries that led to a 27% boost in employee satisfaction survey scores.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 8 in the development of procedure.
  • Streamlined 401(k) plan administration by transitioning to a new vendor, reducing fees by 41% and improving employee participation by 26%.

Affiliations

  • American Payroll Association (APA)
  • The Private-Risk Management Association
  • Certified Benefits Professional (CBP) Certification
  • American Association of Health and Welfare Plans (AAHWP)
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • International Foundation of Employee Benefit Plans (IFEBP)
  • Association of Information Technology Professionals
  • WorldatWork - Total Rewards Association
  • SHRM-Certified Professional (SHRM-CP) credential

Certifications

  • Certified Plan Sponsor Professional (CPSP)
  • CompTIA Network+
  • Certified Health Benefits Specialist (CHBS)
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Senior Professional in Human Resources (SPHR)
  • Group Benefits Associate (GBA)

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