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Skills

  • Crisis intervention techniques
  • Court diversion program management
  • Case management
  • Child abuse clearance
  • Interviewing expert
  • Compliance with local, state, and federal regulations
  • Intake procedures
  • Risk and needs assessments
  • Knowledge of system
  • Criminal laws

Work Experiences

  • Began crisis intervention following official crisis communication plans and training.
  • Kept offender records and documentation organized in accordance with department and legal guidelines.
  • Achieved 43% improvement in behavior evaluations.
  • Collaborated with restorative justice programs.
  • Oversaw the delivery of system project by method team, which resulted in system.
  • Had an excellent attendance record and was always on time for work.
  • Analyzed 10-year local data and trends to propose policy reformation focused on early intervention for juvenile offenders.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with social workers and attorneys to develop individualized treatment plans for juvenile offenders in 2016.
  • In charge of 16 full-cycle caseloads, which included pre-sentence, pre-trial, and client supervision every month.

Summaries

  • Within Miscellaneous, senior Court Designated Worker and outstanding performer in workflow optimization and data analysis.
  • Court Designated Worker who is highly motivated and has 7 years of experience in the criminal justice system, including case management, field supervision, and weapons training.
  • Collaborative professional adept in working with attorneys, social workers, and probation officers to develop effective treatment plans for at-risk youth.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved optimal case outcomes.
  • Adept at managing complex cases, maintaining compliance with local, state, and federal laws throughout the supervision process.
  • Broadened access to restorative justice programs.
  • Awarded President's Club for community engagement initiatives.
  • Created tailored intervention plans for repeat offenders.
  • Clear understanding of project management and data analysis as well as project management training.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Leveraged Workday to digitally record and maintain juvenile case files, improving document accessibility by 53% while cutting down on paper use.
  • Supervised and maintained offender records in compliance with local and state laws, resulting in satisfactory audits with zero deficiencies.
  • Successfully referred 3 juvenile offenders to mental health services, leading to 51% improvement in mental health evaluations.
  • Provided detailed reports and testimony to the court to support case outcomes, with 61% of recommendations accepted by judges.
  • Coordinated a restorative justice workshop attended by 18 community members, bridging authoritative and community relations.
  • Developed communication protocols between schools, law enforcement, and the court leading to a 32% decrease in incomplete case files.
  • Led quarterly training sessions on juvenile legal rights and procedures for community stakeholders, contributing to better understanding and faster case processing.
  • Trained and mentored juvenile offenders, achieving 77% reduction in behavioral infractions by 2015.
  • Worked with family courts to ensure early intervention for first-time juvenile offenders, contributing to a 19% reduction in repeat offenses within the past year.

Affiliations

  • International Council of Nurses
  • The Council on Crime and Justice
  • American Correctional Association (ACA)
  • Society of Women Engineers
  • National Association of Forensic Counselors (NAFC)
  • State Case Management Network (SCMN)
  • Association of Juvenile Justice Professionals
  • State Court Employee Training and Development Association (SCETDA)
  • American Society for Criminology (ASC)
  • Rotary International

Certifications

  • Certified Offender Workforce Development Specialist (OWDS)
  • Certified Public Accountant
  • Certification in Trauma-Informed Care-Awareness (TIC-A)
  • Certified Probation and Parole Officer (CPPO)
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Victim Advocacy Certificate Program
  • Advanced Risk Assessment and Management Credential - 2022
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Restorative Justice Practitioner (CRJP)

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