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Skills

  • Office administration
  • Filing and data archiving
  • Regulatory compliance
  • Recordkeeping
  • Bookkeeping
  • Payroll and budgeting
  • Office management
  • Scheduling
  • General ledger management
  • Report analysis

Work Experiences

  • Wrote extremely precise internal and external letters and memos.
  • Improved customer service ratings by 7% by training 15 new employees on proper phone handling techniques.
  • Created initiative presentations that were both informative and appealing.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Completed special projects on time and on budget, exceeding the goals of both the initiative department and the organization as a whole.
  • Wrote business documents such as process, system, and program that were clear and professional.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.

Summaries

  • Offering 7 years of experience in customer relations management.
  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Finance Administration Assistant delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Precise and well-organized, with a thorough understanding of initiative offices and QuickBooks applications.
  • Customer service and conflict resolution skills are excellent.
  • For standard, a detail-oriented Records Specialist capable of coordinating digital and physical records.
  • Prepared to bring 7 years of experience to Northwind and take on a new and challenging role.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Finance Administration Assistant is a dependable and enthusiastic Finance Administration Assistant with 13 years of front desk management experience.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.

Accomplishments

  • Communicated with vendors to resolve outstanding payments, reducing overdue accounts by 20% in one year.
  • Processed and posted journal entries totaling over $14 per month to the general ledger with 100% accuracy.
  • Tracked fixed assets, overseeing depreciation schedules and ensuring data integrity across multiple accounts.
  • Prepared financial statements and managed month-end closing for 7 accounts with zero discrepancies.
  • Coordinated efforts with IT to automate accounting functions, which decreased manual data entry errors by 82%.
  • Implemented a new financial reporting system, which improved forecast accuracy by 55% and streamlined month-end close.
  • Supported tax filing process by providing accurate data for preparation of 2021 tax returns, ensuring compliance with initiative.
  • Assisted in the preparation of weekly summaries for senior management, providing key insights into financial performance.
  • Resolved product issue through consumer testing.
  • Analyzed trends in expenditures to assist in the preparation of monthly budget variance reports, identifying key drivers of increased costs.

Affiliations

  • American Institute of Certified Public Accountants (AICPA)
  • American Marketing Association
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Financial Services Institute (FSI)
  • International Council of Nurses
  • Accounting and Financial Professionals in Business (IMA AFPIB)
  • Certified Professional Payroll Association (CPPA)
  • National Tax Association (NTA)

Certifications

  • Lean Six Sigma Green Belt for Finance Certification - system
  • Certified Public Accountant (CPA) - standard
  • Certified Information Systems Auditor (CISA) - standard
  • Google Certified Professional Cloud Architect
  • Advanced Contract and Vendor Management Certification - framework
  • First Aid/CPR Certified
  • Certified Treasury Professional (CTP) - Association for Financial Professionals (AFP)
  • Chartered Financial Analyst (CFA®) – CFA Institute
  • Microsoft Excel for Finance and Accounting - process
  • CompTIA Security+

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