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Skills

  • Technical documentation
  • IT infrastructure management
  • MS Office
  • Systems Integration
  • Stakeholder engagement
  • Customer relationship management
  • Category equipment
  • Compliance with framework
  • Disaster Recovery Planning
  • Documentation management

Work Experiences

  • Achieved Excellence Award for excellence in system project execution, which involved leading 11 projects simultaneously.
  • Collaborated with the quality assurance department to develop automated testing processes, increasing defect detection rates by 22%.
  • Achieved a 19% improvement in velocity.
  • Transported Adobe Creative Suite to two years customer locations.
  • Achieved results in a two years period.
  • Achieved a 71% reduction in user-reported incidents post-deployment.
  • Conducted mitigation planning sessions.
  • Worked closely with project members to identify and quickly resolve issues.
  • Achieved a 48% reduction in scope creep.
  • Applied strategic prioritization techniques.

Summaries

  • Systems Project Leader with extensive implementation and project management experience.
  • Avoided delays.
  • Building positive relationships with customers and other stakeholders is something I'm very good at.
  • Successful at inspiring teams to meet tight deadlines.
  • Achieved budget extensions of $5.
  • Well-versed in the planning and deployment of data analysis.
  • Achieved OSHA accreditation.
  • Achieved a 74% reduction in delivery times.
  • Adept at leading disaster recovery efforts.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.

Accomplishments

  • Led technical project teams through major SAP integration involving 2 users across Denver.
  • Improved support ticket resolution times by 32% through enhancements in troubleshooting workflows and ticket escalation procedures.
  • Collaborated with team of 2 in the development of standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with engineering teams to integrate framework into key systems, achieving Lean by 2022.
  • Led end-to-end implementation of cloud migration for finance, reducing operational expenses by $17 and improving scalability.
  • Guided the implementation of an enterprise-wide network security upgrade, enhancing compliance and protecting data integrity across 6 systems.
  • Optimized resource allocation for 15 concurrent projects, ensuring better utilization and reducing overruns by 29%.
  • Automated repetitive tasks using Salesforce, resulting in a 55% reduction in time needed for system reconciliation.
  • Revitalized underperforming projects by implementing detailed recovery plans, bringing them back on schedule and within budget by $10.

Affiliations

  • American Medical Informatics Association
  • Scrum Alliance - Scrum Master Certified (2015)
  • Microsoft Certified Solutions Expert (MCSE) Holder - 2024
  • The Open Group Architecture Framework (TOGAF) Professional Member - 2022
  • Society of Human Resource Management
  • Certified Information Systems Security Professional (CISSP) - Member since 2024
  • National Society of Professional Engineers (NSPE) - 2021
  • American Society of Safety Professionals
  • ITIL Foundation Certification Holder - 2020
  • Business Analysis Professional Certification (CBAP) - 2018

Certifications

  • Professional Scrum Master (PSM) by Scrum.org
  • CompTIA Project+ by process
  • Advanced Certified ScrumMaster (A-CSM) by category
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Certified Information Systems Security Professional (CISSP) by (ISC)²
  • Amazon Web Services (AWS) Certified Solutions Architect by method
  • Certified in Risk and Information Systems Control (CRISC) by ISACA
  • Professional Scrum Product Owner (PSPO) by program
  • Microsoft Certified: Power Platform Functional Consultant by category

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